Travel Protection

Travel Protection Plan and Travel Protection Plan Plus

Why Travel Insurance?

Your vacation is an investment of time and money. Delta Vacations, in conjunction with Trip Mate, the foremost provider of travel protection plans and travel insurance, assure your investment, yourself, and your family are protected. While you plan ahead to ensure your vacation experience is everything you expect it to be, our travel protection plans take care of the unexpected—lost luggage, medical care needed while on your trip, or unforeseen circumstances that might require you to cancel your trip at the last minute.

Plan Options At a Glance

We offer 2 travel protection options for you to choose from:

  • Travel Protection Plan — offering basic coverage
  • Travel Protection Plan PLUS — a more comprehensive option—including all of the benefits with the Travel Protection Plan—PLUS a lowest price guarantee and more convenient method of payment on your refund

Travel Protection Plan

  Travel Protection Plan PLUS Travel Protection Plan
Lowest price guarantee Yes No
Cancel for any reason Yes Yes
Refund of cost of vacation package1 Received in the original form of payment Received in the original form of payment or a Gift Card depending on the time of cancellation2
Refund of cancellation fees3 Received in the original form of payment Received in the form of a check or Travel Protection Plan Certificate4
Documentation required No Only required to receive a check for cancellation fees
Cancellation due to Hurricane (refund of cost of vacation package and cost of protection plan) Received in the original form of payment Received in the form of a Gift Card4
Purchase period May be purchased any time prior to final payment, but may not include complete coverage5 May be purchased any time prior to final payment, but may not include complete coverage6
1Less the cost of protection plan and cancellation fees.
2Refer to Delta Vacations Cancellation & Change Policy for refund details.
3Effective for bookings where Travel Protection Plan PLUS is purchased on or after Nov 15, 2011.
4Receipt of Delta Vacations Gift Card or Travel Protection Plan Certificate will depend on the reasons for cancelling. They can be combined and applied towards future vacation purchases up to one year from the date of issue. Full details will be included with the Gift Card or Travel Protection Plan Certificate.
5The Cash Back refund option, coverage of pre-existing conditions and Price Protection only applies if the Travel Protection Plan Plus is purchased within seven (7) days of your initial deposit for your trip.
6The Pre-Departure Cancellation Waiver and coverage of pre-existing conditions applies only if the Travel Protection Plan is purchased within seven (7) days of your initial deposit for your trip.

With the Travel Protection Plan, you're provided with pre- and post-departure coverage.

Pre-Departure Trip Cancellation

  • The standard coverage of the Travel Protection Plan protects the cost of your vacation and protects you from most cancellation penalties. Also, you can cancel for any reason and have peace of mind knowing that your travel investment is protected. You must cancel before your scheduled departure.
  • The hurricane coverage of the Travel Protection Plan protects the cost of your vacation and protects you from most cancellation penalties if your destination is under a hurricane watch or warning, as declared by the National Hurricane Center (NHC). You can cancel your vacation up to the moment of departure. Contact the Group Department for details on hurricane coverage for group bookings.

Post-Departure Coverage

In addition to Pre-Departure Trip Cancellation, the plan includes other benefits to protect you from the unexpected during your vacation, such as:

  • Medical and emergency assistance — includes benefits up to $25,000 for medical expenses, emergency medical transportation, and 24-hour emergency assistance service for illness or injury during the trip.
  • Post-departure trip interruption — covers you up to the original cost of your trip when you must interrupt your trip or return home early for covered reasons, such as sickness, injury, or other covered reasons.
  • Travel delay — pays up to $100 per day for meals and accommodations when you are delayed on your trip for 12 hours or more.
  • Baggage delay — reimburses you up to $250 for clothing and personal items if your luggage is delayed more than 24 hours.
  • Loss or damage to baggage or personal effects — covers up to $2,500 for loss or damage to baggage or personal effects that occur during the trip.

Reasons for Purchasing Travel Protection

The chart below shows several examples of reasons for purchasing this plan. View the full details of the provisions of the Travel Protection Plan, including group exclusions and how to file a claim. This information will also be included in your travel documents.

Reason for Cancellation Items Refunded Form of Refund* Requirements
Reasons covered by the insurance provisions of the Travel Protection Plan

Examples

  • Injury, sickness or death of you, an immediate family member or traveling companion
  • Jury duty
  • Your passport or visa was stolen
  • Job loss
(For a complete list of reasons covered by the insurance provisions of the plan, click on the link above this chart.)
Cost of vacation package
(less cancel penalty and cost of Travel Protection Plan)
Original form of payment or a Gift Card depending on the time of cancellation** No documentation required
Cancel penalty amount
(less cost of Travel Protection Plan)
Check Proper documentation*
Reasons not covered by the insurance provisions of the Travel Protection Plan

Examples

  • Wedding is called off
  • Work commitments arise
  • Child care provider cancelled
(allows you to cancel for any reason up to your scheduled departure)
Cost of vacation package
(less the cancel penalty and cost of Travel Protection Plan)
Original form of payment or a Gift Card depending on the time of cancellation** No documentation required
Cancel Penalty Amount
(less cost of Travel Protection Plan)
Travel Protection Plan Certificate***
 
Hurricane Policy
Reason for Cancellation Items Refunded Form of Refund* Requirements

Airline issued waiver for storm

Entire vacation package cost
(including cost of the Travel Protection Plan)
Gift Card*** Airline issued waiver covering the origin or vacation destination must be in effect for the storm. Cancellation allowed up to scheduled departure.
*Documentation required by a doctor, law enforcement officer, court, etc. (as indicated in the plan provisions)
**Refer to Delta Vacations Cancellation & Change Policy for refund details.
***Delta Vacations Gift Cards and Travel Protection Plan Certificates can be combined and applied towards future vacation purchases up to one year from the date of issue. View full details on Gift Card and Travel Protection Plan Certificate redemption terms and conditions. Full details will be also be included with the Gift Card or Travel Protection Plan Certificate.

Please Note:

  • If purchased, everyone on the booking must purchase the Travel Protection Plan.
  • The cost of the Travel Protection Plan is only refunded for cancellations covered by the hurricane policy.
  • Refer to Delta Vacations >Cancellation & Change Policy for penalty and refund details.
  • Certain restrictions apply to groups booked with our Group Department.
  • Certain items may not be refundable, such as show or event tickets, theme park passes, etc.

Travel Protection Plan PLUS

With this option, you receive all of the benefits with the Travel Protection Plan (listed in the chart above) PLUS you:

  • Receive the refund of the cost of your vacation package AND cancellation fees in the form of your original payment should you need to cancel your vacation for any reason (less the cost of the protection plan)
  • Will not need to provide any documentation
  • Receive the lowest price guarantee

Lowest Price Guarantee

If Delta Vacations advertises an identical vacation at a lower price, Delta Vacations will guarantee that price. The advertised vacation must be available and include the same air components, hotel and room category, and any other previously purchased components, including the Travel Protection Plan PLUS. Refunds for the difference in the package price will be issued in the original form of payment.

Below, you'll find information on how to request the lowest price guarantee along with lowest price guarantee terms and conditions.

To request lowest price guarantee 10 days or more before departure:

  • Create a new reservation with lower price and place on hold.
  • Note: Some reservations may require confirmation with a credit card.
  • Contact Delta Vacations at 1-800-800-1504, 6:00am - 11:00pm CST.
  • If the new reservation qualifies, the travelers will receive confirmation of the new reservation at the adjusted price. Previous reservation will be refunded to the original form of payment.

To request lowest price guarantee within 10 days of departure:

  • Create a new reservation and confirm with credit card.
  • Contact Delta Vacations at 1-800-800-1504, 6:00am - 11:00pm CST.
  • If the new reservation qualifies, the travelers will receive confirmation of the new reservation at the adjusted price. Previous reservation will be refunded to the original form of payment.

Travel Protection PLUS and Lowest Price Guarantee Terms and Conditions

  • The Travel Protection Plan PLUS cannot be applied to Miles to Go or upgraded bookings.
  • Lowest price guarantee is on the total package price, not component to component.
  • All components must be available at the time of the new reservation.
  • Lowest price guarantee must be on the exact same vacation package including the same dates, air components, hotel and room category, and any other previously purchased components, including the Travel Protection Plan PLUS.
  • Lowest price guarantee may be exercised up to the time of departure.
  • Promotional codes applied to the original reservation must be valid at the time of the lowest price guarantee request to maintain promotional code discount. If the promotional code is no longer valid, a new promotional code can be applied, as long as all terms and conditions are met.
  • Lowest price guarantee does not apply to group reservations.
  • Lowest price guarantee cannot be purchased separately and is only available through the Travel Protection Plan PLUS program.
  • Delta Vacations is the final authority on the interpretation of these rules and reserves the right to change these terms and conditions without prior notice.