Frequently Asked Questions

If you already know what destination you'd like to go to and what hotel you'd like to stay at, go to the Book section, call us direct at 1-800-800-1504, or contact your travel agent. Please note: A $20 charge applies for new bookings made with our Reservations department over the phone. If you do not have a travel agent, use our travel agent locator to find a travel professional near you.

Our Reservation agents offer excellent customer service and are trained in the nuances of travel planning, this charge allows us to continue to deliver the highest level of service through our reservations center. However, for most vacations, you can easily book them online at deltavacations.com or through your travel agent.

Delta Vacations creates promotional codes to reward you with a specific discount. You can find promotional codes in the Deals section of the website or through specials via Delta Air Lines e-mail, which highlights the newest and greatest Delta Vacations values.

Currently, one hotel room can be reserved on a booking. If you need more than one room, they can be reserved by calling the Delta Vacations Reservations Center at 1-800-800-1504 (a $20 charge applies to new bookings made over the phone) or your professional travel agent. If you prefer to purchase your vacation online, you can make separate bookings with one hotel room per booking.

Requests such as bed type, non-smoking rooms, cribs, and rollaways can be made during the reservation process. For more advanced requests or handicap-accessible rooms, please contact the Delta Vacations Reservations Center at 1-800-800-1504 or your professional travel agent. A $20 charge applies to new bookings made over the phone.

Totally and completely. When you sign in to make a reservation, all your transactions are protected by powerful Secure Sockets Layer (SSL) encryption technology and site verification provided by COMODO and the UserTrust Network. SSL encrypts your credit card number, name, address, and phone number before they travel over the Internet. This makes doing business over the Internet as secure as purchasing by phone.

However, we understand that each person has their own level of comfort when it comes to making a purchase via the Internet, and for that reason, you may also call our Reservations Center at 1-800-800-1504 or your professional travel agent. Please note: A $20 charge applies to new bookings made over the phone.

Destination wedding and/or honeymoon packages to the Caribbean, Mexico, Las Vegas, Hawaii, and Costa Rica are available to purchase online from Delta Vacations. For more information, see our Romance section, contact your travel agent, or contact one of our Delta Vacations specialists at 1-866-238-5378. A $20 charge applies to new bookings made over the phone.

We offer luxury vacation packages, which can be booked online and feature first-class airfare, upscale accommodations, private transfers, customized tours, and more, to London, Las Vegas, Hawaii, and select destinations in Mexico, the Caribbean, Arizona, California, and Florida. For more information, or to purchase a luxury vacation package online, see our Luxury section, contact your travel agent, or contact one of our Delta Vacations specialists at 1-866-238-5378. A $20 charge applies to new bookings made over the phone.

Delta Vacations offers ski vacation packages, featuring airfare, accommodations, rental cars, lift tickets, and more, to the U.S., Canada, and Europe. To learn more, visit our informational ski page and when you are ready to book your ski vacation, visit www.deltavacationsski.com or contact reservations at 1-800-754-8599.

Delta Vacations is the vacation provider for Delta Air Lines, which offers complete air, hotel, and optional car packages or air and car packages. Delta Vacations offers the lowest airfare on Delta Air Lines with a minimum purchase of a hotel stay or car rental. To purchase a flight only, please contact Delta Air Lines at 1-800-221-1212 or visit www.delta.com.

All hotel and flight taxes and fees required by the U.S. government as well as any applicable fuel surcharges ARE included in our advertised prices and the prices quoted via our website or Reservations agents. Additional baggage charges for checked luggage may apply, as well as any applicable hotel/resort fees collected in destination, and a $20 charge for new bookings made over the phone with our Reservations department. Select destinations in Latin America and the Caribbean may collect a departure tax at the airport before you fly home. Departure tax amounts vary, but the specific amount you need to pay will be noted in your travel documents.

Yes, you can. Simply call the Delta Vacations Reservation Center at 1-800-800-1504 to redeem your Electronic Denied Compensation Credit. Please check your credit for full details. Please note: A $20 charge applies to new bookings made over the phone.

We accept credit cards as form of online payment. You can use either American Express, Visa, MasterCard, Discover, or Diners Club including Carte Blanche and Montage. Other accepted forms of payment are Delta Vacations gift cards or Delta Vacations-issued travel certificates.

Delta-issued Transportation Credit Vouchers (TCV), Electronic Credit Voucher (ECV/E-TCV), Miscellaneous Charge Order (MCO), or Electronic Denied Compensation Credit will be accepted as payment towards the air portion of a Delta Vacations package.

Our Travel Protection Plan protects you and your travel investment before and during your vacation. You can cancel your trip up to the moment of your scheduled departure for any reason and have your travel investment protected. Medical and emergency assistance, reimbursements for travel and baggage delay, and more are also included during travel.

The plan's hurricane policy refunds the cost of your vacation—including the cost of the Travel Protection Plan—and protects you from most cancellation penalties if your destination is under a hurricane, watch or warning, as declared by the National Hurricane Center (NHC).

Travel Protection Plan PLUS includes ALL the benefits of the Travel Protection Plan, PLUS a lowest price guarantee and a more convenient method of payment on your refund.

Our group department specializes in customized travel planning for groups of 20 or more. There are many advantages to arranging your group travel through our trained group reservations staff and it's possible to get your air, hotel, and tour options planned in just 1 phone call. Contact our group department directly at 1-800-800-1504 between 8am-6pm Central Time Monday – Friday, to plan your group vacation.

For smaller groups of 10 or more, our Flexible Getaways program makes it easy for people to get together for a vacation. This program is ideal for small groups who want to vacation together at the same resort, yet need flexibility with their travel dates, flights, or length of stay, or who may even be traveling from different cities. Contact our Specialty sales department at 1-866-238-5378 between the hours of 7am – 7pm Central Time Monday – Friday, to plan your next flexible getaway. A $20 charge applies to new bookings made over the phone.

Yes, we offer gift cards in a variety of dollar amounts and they can be purchased online. If you have several gift cards, they may be redeemed towards a single purchase. If you are not sure of the balance on your gift card, you are able to check the balance online.