Cancun and Isla Mujeres
Hard Rock Hotel Cancun
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Blvc Kukulcan Km 14.5
Cancun Quintana Roo 77500 Mexico
As of August 1, 2012 Cancun Palace was rebranded to Hard Rock Hotel Cancun. The Hard Rock Hotel Cancun will blend luxurious style and substance with Hard Rock's sprit of rock n' roll. There will also be Hard Rock's signature Rock Star Suites along with an extensive collection of authentic memorabilia from international and local music artists, while incorporating diverse music genres throughout. The hotel will also feature an ongoing schedule of live concerts, celebrity-driven events and other exciting on-site activities as well as cultural events.
The hotel is beautifully located on the Caribbean Sea, near the heart of the hotel zone.Distance from Airport: 25 minutes from the Cancun International Airport
Distance from Downtown: 30 minutes from downtown Cancun
Distance from Attractions: Within walking distance of restaurants, shopping, and nightlife
Distance from Beach: Beachfront hotel
Local Transportation Options: Taxis available 24 hrs, additional fees apply
Parking: Complimentary self-parking and complimentary valet parking
Hotel Rating: 4 (Deluxe)
Number of Rooms: 601
Room Category Descriptions:
Handicapped rooms: Yes, 4 rooms in the Superior Deluxe-Ocean View (SPOV) only. Upon request, subject to availability.
Preconfirmed handicapped rooms: No
TDD rooms: No
Wheelchair accessible: Yes
Wheelchairs available at hotel: Yes, upon request and subject to availability
Handrails in bathroom: Yes
Roll-in showers: Yes
Bars in shower/chair: Yes
Shower lift: No
Alert Plus - audio/visual alert system: No
Smoke detectors with flashing light: No
Lamps that flash on/off if phone rings: No
Shake alarms/pillows: No
Closed-captioned TV: No
Seeing eye dogs allowed: No
Cocktail Lounges or Bars:
Entertainment: Daily activities, theme parties and nightly shows in the Ampitheatre
Pool: Yes, one large outdoor pool with a kiddie seciton
Whirlpool: Yes, 3 outdoor whirlpools
Beach: Located on a beautiful stretch of beach
Watersports: non-motorized water sports included, (Watersports available at and Wet n Wild Marina - transportation is included)
Spa: Yes, spa has treatment rooms which include 2 outdoor massage palapas, sauna and steam room.
Fitness Center: Yes, state-of-the-art fitness center with cardio machines and free weights
Golf: Nearby - Robert Von Hagge designed course at Playacar Spa & Golf Club, Riviera Cancun Golf Club
Tennis: Yes, two lit tennis courts, use of equipment is complimentary
Shopping: Gift shop, beauty salon, spa boutique and jewelry stores all located on site.
Other: Beach and pool volleyball, pool basketball, ping-pong and table games. Use of equipment is complimentary. Certified scuba diving lessons on premises are available at an additional cost.
Full All-Inclusive Plan Rating Features Include:
1,500 or 750 RESORT CREDITS - (Effective for travel through December 23, 2013):
Promotional chart outlining the various activities and services available will be provided upon check-in. Reservations for services and amenities must be requested at the resort upon arrival. Resort credits are non-transferable, must be purchased at retail price, and cannot be exchanged for other goods or services. No refunds will be issued for unused credit. Unused credits are non redeemable for cash and cannot be used towards a future stay or transferred to another room. There is a dollar limit on the resort credits for select product or services. Resort credits cannot be used for purchasing in the gift shop. All service are subject to availability and inclusions subject to change without notice.
All services redeemed with the resort credit are subject to local tax. Taxes will apply only to the amount of the resort credit utilized and not to the total amount of the received resort credit. Tax amount is due upon check out. Tax amounts are subject to change without notice.
Good to Know
Delta Vacations offers a Luxury program, featuring first-class airfare and luxurious accommodations, and a Romance program, featuring honeymoons and destination weddings.
This hotel is not currently part of the Delta Vacations luxury program. For luxury hotel packages, please visit Delta Vacations – Luxury.
Available only through the Romance program
Honeymoon couples staying at Hard Rock Hotel Cancun receive complimentary honeymoon amenities includingTravel through December 23, 2013:
Travel starting December 24, 2013:
Restrictions apply including:
Available only through the Romance program.
The complimentary wedding package includes:
Hotel restrictions and qualification:
Wedding Packages available for purchase:
Include the complimentary wedding services plus additional or upgraded services.
For complete details see the Wedding Package information listed under the ‘Activities+More’ tab in the Destination section of our website for this destination.