Cancun and Isla Mujeres
Hard Rock Hotel Cancun
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Cancun Quintana Roo 77500 Mexico
As of August 1, 2012 Cancun Palace was rebranded to Hard Rock Hotel Cancun. The Hard Rock Hotel Cancun will blend luxurious style and substance with Hard Rock's sprit of rock n' roll. There will also be Hard Rock's signature Rock Star Suites along with an extensive collection of authentic memorabilia from international and local music artists, while incorporating diverse music genres throughout. The hotel will also feature an ongoing schedule of live concerts, celebrity-driven events and other exciting on-site activities as well as cultural events.
The hotel is beautifully located on the Caribbean Sea, near the heart of the hotel zone.Distance from Airport: Cancún International Airport (CUN) - 25 minute drive
Distance from Downtown: 30 minutes from downtown Cancun
Distance from Attractions: Within walking distance of restaurants, shopping, and nightlife
Distance from Beach: Beachfront hotel
Local Transportation Options: Taxis available 24 hrs, additional fees apply
Parking: Complimentary self-parking and complimentary valet parking
Hotel Rating: 4 (Deluxe)
Number of Rooms: 601
Room Category Descriptions:
All rooms are equipped with double whirlpool, LCD TV with satellite, in-room DVD player/CD Player, IPod dock/radio/alarm clock, direct dial telephone, digital laptop-size safe, individually controlled air conditioning, hair dryer, coffee maker, minibar, liquor dispenser, 24-hour room service, nightly turndown service, wireless Internet, private marble bathroom with shower and balcony with table and chaise lounge chairs.
The family room category is available ONLY for families traveling with children. Any reservations made without children will be moved to another room type upon arrival, and guests will not be refunded the difference if room type is a downgrade.
Handicapped rooms: Yes, 4 rooms in the Superior Deluxe-Ocean View (SPOV) only. Upon request, subject to availability.
Preconfirmed handicapped rooms: No
TDD rooms: No
Wheelchair accessible: Yes
Wheelchairs available at hotel: Yes, upon request and subject to availability
Handrails in bathroom: Yes
Roll-in showers: Yes
Bars in shower/chair: Yes
Shower lift: No
Alert Plus - audio/visual alert system: No
Smoke detectors with flashing light: No
Lamps that flash on/off if phone rings: No
Shake alarms/pillows: No
Closed-captioned TV: No
Seeing eye dogs allowed: No
Cocktail Lounges or Bars:
Full All-Inclusive Plan Rating Features Include:
Good to Know
Delta Vacations offers a Luxury program, featuring first-class airfare and luxurious accommodations, and a Romance program, featuring honeymoons and destination weddings.
This hotel is not currently part of the Delta Vacations luxury program. For luxury hotel packages, please visit Delta Vacations – Luxury.
Available only through the Romance program
Honeymoon couples staying at Hard Rock Hotel Cancun receive complimentary honeymoon amenities including
Restrictions apply including:
Available only through the Romance program.The complimentary wedding package includes:
Hotel restrictions and qualification:
Wedding Packages available for purchase:
Include the complimentary wedding services plus additional or upgraded services.
For complete details see the Wedding Package information listed under the ‘Activities+More’ tab in the Destination section of our website for this destination.