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Boulevard Kukulkan KM 20 Cancun Quintane, Roo 77500 Mexico A prime location in Cancun and a stunning coastline of white sand serves as a dramatic backdrop for this resort featuring 252 richly appointed guestrooms. This couples-only resort features four restaurants and five bars that cater to a full range of tastes and moods. Recreational enthusiasts de light in many of the watersport activities at the Wet'n Wild Park or golf at the nearby Moon Spa & Golf Club. Expert hands deliver spa services to those who seek a serene and rejuvenating experience. |
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** Prices listed are per person, based on
double occupancy and include air, hotel, and hotel taxes but do not include all applicable air taxes,
charges, and government imposed fees. See the Terms and Conditions for additional information.
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Location/Transportation
Located on the southern end of the hotel zone Distance from Airport: 15 minutes from the Cancun International Airport Distance from Downtown: 40 minutes from downtown Cancun Distance from Attractions: Within walking distance of shops, restaurants, and bars Distance from Beach: Located on a beautiful stretch of beachfront Local Transportation Options: taxi, public bus available with an additional fee Parking: Complimentary self-parking
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Delta Vacations strives to maintain the most up-to-date information
about hotel properties. However, since hotels may change the information about their properties at any time
without notice, Delta Vacations cannot be held responsible for any omissions or errors in this
section.
Room Information
Hotel Rating: 4.5 Deluxe + Number of Rooms: 252 Room Category Descriptions:- JRS - Junior Suite
503-square-foot contemporary room, all with ocean views. Features the Palace bed with double-cushioned pillow-top mattress, elegant marble bath with shower, double whirlpool in room, minibar, liquor dispenser, and coffee maker. The Junior Suite is a larger room with a table and two chairs. Occupancy: 2 adults/2 total, adults only Bedding: 1 king bed - PZ - 1-Bedroom Presidential Suite
Spacious 1,070-square-foot, ocean-view room with two bedrooms, each with the Palace bed with double-cushioned pillow-top mattress, double whirlpool, and private marble bath and shower. Suite has a large living and dining room with minibar, liquor dispenser, coffee maker, turn-down service, and terrace and balconies with breathtaking views of the ocean, lounge chairs, table, and chairs. Occupancy: 4 adults/4 total, adults only Bedding: 1 king bed in both rooms. - CL - Concierge Level Room
Includes all features of Superior Deluxe room plus concierge-level services, including rooms with signature views, 24-hour room service, two 25-minute massages, nightly turn-down service and petit-fours, espresso/American coffee machine, in-room DVD player/CD player, IPod dock/radio/alarm clock, pillow menu, aromatherapy kit, L'occotane en Provence bath amenities, exclusive concierge phone service, upgraded brand of liquors in room dispenser, private beach lounge chair area with waiter service, an exclusive beach bag, private check-in and late check-out, and early check-in (subject to availability). Occupancy: 2 adults/ 2 total Bedding: 1 king bed
- SUPD - Deluxe Room - Resort View
435 square fee of luxurious room with view of resort or common areas, with double whirlpools, hair dryer, coffee maker, minibars, liquor dispensers, digital safe, 24- hour room service, nightly turndown service, wireless internet, private marble bathroom with shower, balcony, chaise lounge chairs and table. Occupancy: 2 adults/2 total Bedding: 1 king, - SPOV - Superior Deluxe - Ocean View
435 square fee of luxurious room with ocean view , with double whirlpools, hair dryer, coffee maker, minibars, liquor dispensers, digital safe, 24-hour room service, nightly turndown service, wireless internet, private marble bathroom with shower, balcony, chaise lounge chairs and table. Occupancy: 2 adults/2 total Bedding: 1 king Room Details:- Adjoining Rooms: Yes, subject to availability
- Air Conditioning: Yes, individually controlled air conditioning
- Bathroom Amenities: Farouk® bath amenities, bathrobes and slippers, hair dryer
- Balcony / Patio: Yes, all rooms have balconies / No
- Cribs: No
- Internet Access: Yes, wireless Internet access throughout entire property is complimentary
- Iron / Ironing Board: Yes / Yes
- Kitchen Facilities: No
- Non-Smoking Rooms: Yes, upon request and subject to availability
- Rollaway Beds: No
- Safe Deposit Boxes: Yes, laptop size digital safe is complimentary in room
- Smoke Alarm / Sprinklers: Yes / No
- Telephone: Yes, direct-dial telephone, additional fees apply
- Television / Radio: Flat-screen LCD TV with satellite / radio alarm clock
Hotel Details:- Babysitting Service: No
- Check-in / Check-out: 3:00pm / 12 noon
- Concierge: Yes
- Courtesy room / Day Room: Yes / No (For early arrivals / late departures, subject to availability)
- Housekeeping Service: Daily, as well as turn-down service nightly
- Luggage Check / Storage: Yes / Yes
- Luggage Porter / Bellhop: Yes / Yes
- Number of Floors / Elevators: 8 floors / 2 elevators
- Other Guest Services: Ice machines, ATM machine and currency exchange availably at hotel. Dry cleaning and laundry service and doctor on call 24 hours a day, both available at an additional fee.
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Accessibility
Handicapped rooms: Yes, 2 Preconfirmed handicapped rooms: No TDD rooms: No Wheelchair accessible: Yes Wheelchairs available at hotel: Yes, subject to availability, additional fees apply Handrails in bathroom: Yes Roll-in showers: Yes Bars in shower/chair: Yes Shower lift: No Alert Plus - audio/visual alert system: No Smoke detectors with flashing light: No Lamps that flash on/off if phone rings: No Shake alarms/pillows: No / No Closed-captioned TV: No Braille: No Seeing Eye dogs allowed: No
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Dining/Entertainment
Dining Facilities:- El Alamo - Mexican cuisine. Breakfast buffet, lunch buffet, dinner is served a la carte. Dress code is casual elegance; long pants, collared shirts, and shoes required.
- La Tratto - Italian Cuisine. Serving International breakfast buffet and a la carte dinner. Dress code is casual elegance. Wet clothing or uncovered swimwear not allowed.
- The Steak (dinner only) - Fine cuts, seafood and fish served a la carte for dinner. Dress code is casual. Wet clothing or uncovered swimwear not allowed.
- Room Service – Yes, 24-hour room service is included
Cocktail Lounges or Bars:- Oriental Lounge - Open terrace. The lounge serves Oriental dinner a la carte or for those guests that prefer to be at the bar, also serves hors d'oeuvres and a sushi bar along with the cocktails. The dress code is casual for dinner.
- Pool Snack Bar - Serving snacks a la carte.
- Lobby Bar - Serving continental breakfast, cocktails, and tea.
- Pool Bar - Serving cocktails.
- Beach Bar - Serving cocktails.
Entertainment: Daily activities and nightly shows
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Activities
Pool: 3 outdoor infinity pools with swim-up bar and 1 indoor pool Whirlpool: Yes, 2 indoor Beach: Yes. Watersports: Nonmotorized watersports at marina are included Spa: Yes, comprehensive spa with 10 treatment rooms, resting lounge and sauna/steam room, additional fees apply Fitness Center: Yes, fully equipped fitness center is complimentary Golf: Yes, at Playacar Spa & Golf Club, a Robert VonHagge design; Riviera Cancun Golf Club, a Jack Nicklaus design; and the Moon Spa & Golf Club, a Jack Nicklaus course Tennis: No Shopping: Beauty Salon, spa boutique, jewelry store, gift shop and boutique, all on site Other: Beach volleyball, billiards, ping pong and table games are all complimentary
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All-Inclusive
PASSPORT PROMOTION - (Effective until May 31, 2010):- 30% discount on one round of golf (at regular price; per adult/per day) at Playacar Spa & Golf Club, Moon Spa and & Golf Club, or Riviera Cancun Golf Club. Transportation is included.
- 25% discount on select spa treatments, off regular price, per adult, per day. Not applicable at beauty salons.
- Buy one, get one free for swim with the dolphins, purchased directly through the hotel
- Buy one, get one free for ATV tour, purchased directly through the hotel
- $25 credit for slot machines, available in the sports book at Moon Palace
- Unlimited tours to: Chichen-Itza, Tulum/Xpu-Ha, Isla Mujeres, Coba, Wet'n Wild, and Zip Line at Holkan Kingdom Park. All tours are subject to availability and change without notice. Please check with the hotel front desk upon arrival for the most up to date schedule.
1,500 or 750 VACATION DOLLARS FOR YOUR INDULGENCES PROMOTION - (Effective for travel June 1, 2010 and beyond): Promotional chart outlining the various activities and services available will be provided upon check-in. Reservations for services and amenities must be requested at the resort upon arrival. Vacation dollars are non-transferable, must be purchased at retail price, and cannot be exchanged for other goods or services. No refunds will be issued for unused credit. Unused credits are non redeemable for cash and cannot be used towards a future stay or transferred to another room. There is a dollar limit on the vacation dollars for select product or services. Vacation dollars cannot be used for purchasing in the gift shop. All service are subject to availability and inclusions subject to change without notice. Golf Option (valid 12/24/08 - 12/23/09) includes:- One round of golf per room, per night for one guest
- Transportation to and from the courses (Playacar Spa & Golf Club, Riviera Cancun Golf Club, and Moon Palace Spa & Golf Club)
- Beverages, snacks, and shared golf cart
- Tee times can be reserved ninety (90) days prior to arrival. Tee times can be prearranged at teetimes@palaceresorts.com or by fax at 011-52-998-881-6086 or 6090. Office hours are from 9:00am – 6:00pm / Tel: 011-52- 998-881-6000 ext: 4135 or 4136.
- The Golf Package rate must apply to ALL adults sharing the same room. Golf package is not transferable. Unused rounds of golf due to weather conditions or for any other reason are non-refundable. No rain checks will be provided. Children 13-17 years of age must be booked as adults to receive the golf package. Golf option is not available for children 12 years of age and under.
- Tee times are subject to availability
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Policies
- Minimum check-in age: 18
- Credit card deposit required upon check in: Yes, for incidentals
- Couples only
- King size beds in all rooms
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Construction
- Year built: 1986
- Most recent renovations: 2005-2006
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Good to Know
- Couples only resort; no single room occupancy allowed
- Couples must be 18 years or older
- Includes the Passport to Savings Promotion, including golf discount, 25% spa discount, unlimited tours (tours subject to availability and change without notice) and more
- Great for honeymooners or couples looking for relaxation with a great location in Cancun
- Couples only, no single room occupancy allowed
- Couples must be 18 year or older
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The LIFESTYLE Collection from Delta Vacations offers a Luxury program, featuring first-class airfare
and luxurious accommodations, and a Romance program, featuring honeymoons and destination weddings.
Luxury Information
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Honeymoon Information
Available only through the Romance program Honeymoon Package:- Mini honeymoon cake
- 1 bottle of sparkling wine
- 1 romantic candle-lit dinner
- Two resort honeymooner's t-shirts
- 10% gift shop discount
- Use of honeymoon desk
- Breakfast in bed (upon request at the time of check-in)
- Check-out til 6pm (upon request and subject to availability)
Honeymoon package must be requested at time of booking and couple must present proof of marriage within the last year. After honeymoon couple checks in at front desk, they will be directed to the honeymoon desk where they will be welcomed and reserve their candlelight dinner. The additional amenities will be delivered to their room. All inclusions are subject to availability and subject to change.
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Wedding Information
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Located at the quiet south end of the hotel zone, Sun Palace spells elegance and comfort. This seafront property offers 252 rooms with double whirlpools. Most rooms have an ocean view, and all include hairdryer, bathrobes, minibar, daily turn-down service, and liqour dispenser. The resort also features three à la carte restaurants, unlimited 24-hour room service, indoor/outdoor pools, two whirlpools, fitness center, daily activity program, and theme nights. Unlimited tours available based on the resort's selection. Stay at one, and enjoy all Palace Resorts! |
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