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Rafael G. Melgar Kilometro 1.5 Cozumel, Quintana Roo, Mexico 77600 Deluxe, all-inclusive property consist of 175 rooms most with ocean view, balcony with hammock and with in-room Jacuzzi. The hotel is situated in the heart of Cozumel Island on the beautiful Caribbean Sea and on the edge of the world famous Palancar Reef. The hotel does not have a swimable beach, however, Chankanaak (ecological park with a beautiful beach) is one of the included tours. |
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** Prices listed are per person, based on
double occupancy and include air, hotel, and hotel taxes but do not include all applicable air taxes,
charges, and government imposed fees. See the Terms and Conditions for additional information.
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Location/Transportation
- 15-minute walk from downtown San Miguel
- Across the street from the Convention Center
Distance from airport: 10 minutes Distance from beach: On the water Distance from downtown: 15 minute walk Local transportation: Bus and taxi Car rentals: Yes Parking: Yes, free of charge
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Delta Vacations strives to maintain the most up-to-date information
about hotel properties. However, since hotels may change the information about their properties at any time
without notice, Delta Vacations cannot be held responsible for any omissions or errors in this
section.
Room Information
Hotel rating: 4 Number of rooms: 175 Room category descriptions:- STD - Standard City View
City View. Private bath with shower, balcony, liquor dispenser, minibar, satellite TV, ceiling fan and safe. Occupancy: 2 adults/ 2 total Bedding: 1 king bed
- JJ - Junior Suite
Ocean View. Double Jacuzzi in room and balcony with hammock. Rooms also have a seating area, liquor dispenser, minibar, satellite TV, ceiling fan and safe. Occupancy: 4 people per room Bedding: 1 king or 2 double beds Children 3 years of age and under stay free Children 4-17 years of age pay child rate
- CL - Concierge Level Room
Includes all features of Junior Suite room plus Concierge level services with private check-in & check-out, enjoy rooms with best views and locations, room service menu for select restaurants, upgraded liquors in room, expresso machine and coffee machine, two 25 minute massages on the beach or spa (loction varies), beach bag in room, exclusive housekeeping service with evening turn-down and petit-fours, includes a choice of aromatherapy and pillow menu, DVD player and IPOD docking station and early check-in and late check-out (subject to avaliability) Occupancy: 2 adults/2 total Bedding: 1 king bed
- MEZ - Loft Suite
Balcony with hammock. Rooms also have a living room area, liquor dispenser, minibar, satellite TV, ceiling fan and safe. Occupancy: 4 adults/6 total Bedding: 1 king and 2 double beds
Adjoining rooms: Yes, subject to availability Air conditioning: Yes Babysitting service: No Balcony: Yes or terrace with hammock Bath facilities: Hair dryers, Farouk bath amenities, bathrobes & slippers (for use during your stay), all rooms have double Jacuzzis Cribs/cost: Yes/free of charge Rollaways/cost: Yes/free of charge Check in/check out: 3pm/noon Concierge: Yes Credit card deposit for check-in: Yes Internet: Yes, wireless in rooms and public areas. Kitchen facilities: Minibars containing sodas, bottled water and domestic beer, and coffee makers Money exchange: Yes and on-site ATM Nonsmoking rooms: Yes, subject to availability Phones: Yes Safe deposit box: Yes, in-room, free of charge Smoke alarm/sprinklers: No/no TV/radio: Yes/Yes with alarm clock Cable/movies/VCR: Yes/no/no Guest services: Iron/ironing board, bell staff service, ice machines, dry cleaning and laundry services, wireless Internet service, wedding services, massages, travel agency, car rental, doctor on call 24 hrs, taxis avail. 24 hrs (fees may apply for select services).
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Accessibility
Handicapped rooms: Yes Preconfirmed handicapped rooms: Yes TDD rooms: No Wheelchair accessible: Yes Wheelchairs available at hotel: Yes, subject to availability Handrails in bathroom: Yes Roll-in showers: No Bars in shower/chair: No Shower lift: No Alert Plus - Audio/visual alert system: No Smoke detectors with flashing light: No Lamps that flash on/off if phone rings: No Shake alarms/pillows: No Closed captioned TV: No Braille: No Seeing eye dogs allowed: No
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Dining/Entertainment
Dining Facilities: 3 restaurants - Turquesa - (poolside) International breakfast and lunch buffet. Dinner: a la carte Italian cuisine.
- MoMoNoHana - Oriental cuisine a la carte. Dinner only
- Falmingos Snack Bar - Poolside bar serving grilled fine cuts in the evening
- Bugambilias - Mexican cuisine a la carte for dinner
- Room service: Yes - 24 hrs
Cocktail lounges/bars: 2 lounges - Lobby Bar - Snacks & live music
Entertainment: Nightly entertainment, daily activities, theme parties or shows nightly
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Activities
Pool: 2 - including an infinity Whirlpool/sauna: No/no Watersports: Snorkeling, scuba diving demonstration, spa treatment rooms, children's playground Health club: Yes Golf: No Tennis/lighted: No Children's program: Yes, Kids Club for children 4-12 years of age with supervised activities Shops: Yes Other: Table games, and daily activities
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All-Inclusive
- Luxurious accommodations
- Taxes and gratuities
- All meals and snacks
- 24-hour room service
- Domestic and Imported beverages
- Nightly entertainment
- Non-motorized watersports at Playa Mia Grand Beach Park
- Unlimited long distance phone calls to Mexico, USA, and Canada, (some restrictions apply, calls must be made from your room, international calls will be charged at a special rate, if unused, this service can not be exchanged for cash)
- Palace Passport Promotion which includes unlimited tours
PASSPORT PROMOTION: (Effective until May 31, 2010) - 30% discount on one round of golf (at regular price; per adult/per day at Playacar Spa & Golf Club, Moon Spa & Golf Club, and Riviera Cancun Golf Club, per person. Transportation on your own.
- 25% discount on select spa treatments at Playacar Spa & Golf Club and Moon Spa & Golf Club, per person. Not applicable at beauty salons. Transportation on your own.
- Buy one get one free for swim with the dolphins, purchased directly through the hotel.
- Unlimited tours to Coba, Snorkeling Adventure and Chankanaab tour. All tours are subject to avaliability and change without notice. Please check with the hotel front desk upon arrival for the most up to date schedule.
1,500 OR 750 VACATION DOLLARS FOR YOUR INDULGENCES PROMOTION (Effective for travel June 01, 2010 and beyond): Vacation Dollars have a maximum value of $1,500 for stays 5 or more nights or $750 for stays 3 or 4 nights per room, per stay. These vacation dollars can be applied towards in-destination purchases of select tours, golf, spa and beauty salon treatments, room upgrades (subject to availability at time of check-in), a romantic dinner, and premium wines. Select and combine any of the services and/or amenities below (subject to availability and may change at any time):- Select Tours: Coba, Chankanaab Park (admission fees), Playa Mia Club (admission fees), Tulum/Xpu-Ha, Snorkeling Adventure, Diving (2 tanks - maximum vacation dollars for this activity is $150 (5 nights or more) or $75 (3 or 4 nights) and Premium Swim with the Dolphins at Dolphinaris (transportation for this activity not included) - Golf Courses: Moon Spa and Golf Club, Riviera Cancun Golf and Resorts, and Playacar Spa and Golf Club. Vacation dollars applies towards green fees, club rental, and a shared cart (transportation to the golf courses are not included). Additional services may be available at the golf course, which may not be applicable towards this promotion. - Spa/Beauty Salon Services: Maximum of $300 vacation dollars (5 nights or more or a maximum of $150 vacation dollars (3 or 4 nights) on spa treatments. Credits are not applicable towards products at the beauty salon or spa. - Romantic Dinner: Lobster and one bottle premium champagne for 2 adults Promotional chart outlining the various activities and services available will be provided upon check-in. Reservations for services and amenities must be requested at the resort upon arrival. Vacation dollars are non-transferable, must be purchased at retail price, and cannot be exchanged for other goods or services. No refunds will be issued for unused credit. Unused credits are not redeemable for cash and cannot be used towards a future stay or transferred to another room. There is a dollar limit on the vacation dollars for select product or services. Vacation dollars cannot be used for purchases in the gift shops. All services are subject to availability and inclusions subject to change without notice.
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Policies
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Construction
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Good to Know
- Most rooms offer an ocean view room
- All rooms have double Jacuzzi in room
- Located on the edge of Palancar Reef
- 24 hour room service
- Great for couples or families desiring a deluxe all-inclusive property within walking distance of downtown San Miguel
- Part of the Palace Resorts hotel chain
- Hotel is located on the water, but it does not have a sandy beach.
- No swimable beach at the property
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The LIFESTYLE Collection from Delta Vacations offers a Luxury program, featuring first-class airfare
and luxurious accommodations, and a Romance program, featuring honeymoons and destination weddings.
Luxury Information
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Honeymoon Information
Available only through the Romance program Honeymoon couples receive the following:- Fruit basket - effective until 12/23/09
- Effective 12/24/09 - Mini honeymoon cake
- Bottle of sparkling wine
- One romantic candlelight dinner (reservations made via Honeymoon Desk)
- Two resort honeymooner t-shirts
- One rose - effective until 12/23/09
- 10% gift shop discount
- Use of honeymoon desk
- Effective 12/24/09 - Breakfast in bed (upon request at the time of check-in)
- Unique honeymoon bracelet - effective until 12/23/09
- 6pm late check-out (upon request and subject to availability)
Restrictions apply including:- 3-night minimum stay required
- Honeymoon couple must present proof of marriage within the past year upon check-in. Wedding certificate or marriage license will qualify
- Services are valid per room per stay unless otherwise noted
- Services are subject to change or substitution based on availability at the discretion of the hotel
- No cash value for unused services
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Wedding Information
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This stunning oceanfront resort rests on the beautiful island of Cozumel and is surrounded by the second largest coral reef in the world. The resort is truly a paradise, offering 175 luxurious accommodations, all with seating area, balcony, and a hammock that creates a beautiful combination of spacious colonial design with touches of contemporary Mexican décor. Two outdoor pools, a swim up bar, a fitness center, a dive shop, three restaurants, bars, and top-of-the line amenities, complemented by Cozumel's world-class snorkeling and diving, countless jewelry stores and eclectic shops are sure to please the epicurean in all. |
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