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Policies

  • Minimum check-in age is 21 years old during the months of March, April and May.  Minimum check-in age is 18 years old during the months of June through February. Passport must be presented with proof of age at check-in.  Reservations made without regard to the minimum check-in age will result in non-acceptance of guest (s) upon arrival at the hotel.  No refund allowed.
  • Spring break students are NOT allowed.
  • Guests will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises. Parties in rooms are not permitted. Unruly behavior by individuals or groups is not allowed at any property at any time during the year.
  • Credit Card Deposit Required Upon Check In: Yes
  • Some restaurants may require reservations and a dress code

Construction

  • Year Built: 2006

Good to Know

  • Close to the airport, shopping, and golf
  • On-site disco
  • 24-hour all-inclusive
  • Fully stocked in-room minibar and liquor dispenser
  • Guests enjoy exchange privileges at sister property Riu Jalisco, located next door
  • Located on long stretch of golden-sand beach
  • 5 restaurants and 5 lounges
  • Great for families, couples, and singles looking for an exquisite property at a great price
  • Large property
  • Active property
  • Reminder: Due to Mexico regulations the hotel will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, the hotel may no longer accept USD cash as a form of payment or to execute any money exchange. Guests are required to either use ATM or utilize any bank office nearby.

Family Program

  • Child Ages: Children 1 year of age and under stays free with adult when using existing bedding, children 2 - 12 years of age pay child rate.
  • Children's Activity Program: Yes, RiuLand is available daily for children 4 to 12 years of age. Activities vary daily and are subject to participation level.
  • Babysitting Service: Yes, additional fees apply
  • Children's Amenities: Playground and kid's pool

We strive to maintain the most up-to-date information about hotel properties. However, as hotels may change the information about their properties at any time without notice, we cannot be held responsible for any omissions or errors in this section.