Aventura Spa Palace

• On the beach, surrounded by wild tropical garden, and 10 minutes from Playa del Carmen

Distance from airport: 60 miles from Cancun International Airport
Distance from beach: On a lagoon style beach. There is an expansive inlet available
Distance from downtown:

• Playacar - 2 miles
• Playa del Carmen - 10 miles
• Cancun Hotel Zone - 75 miles
• Downtown Cancun - 75 miles

Local transportation: Taxi, complimentary scheduled transportation to Moon Palace Golf & Spa Resort Services subject to change, please check with front desk upon arrival
Car rentals at hotel: Yes
Parking: Yes/ free

Hotel rating: 4.5
Number of rooms: 777


Room category descriptions:

• PZ - 2-Bedroom Presidential Suite
  Oceanfront rooms with double Jacuzzi, terrace with lounge chairs, chairs and table, entrance hall, living room , dining room, half kitchen, half bathroom, satellite TV with remote control and DVD, ceiling fan.
  Occupancy: 6 adults/6 total
  Bedding: 1 king and 2 double beds, subject to availability at time of check-in
  
• CL - Concierge Level Room
  Including rooms with signature views, 24-hour room service, two 25 minute massages, nightly turn down service and petit-fours, espresso/American coffee machine, in-room DVD player/CD Player, IPod dock/radio/alarm clock, pillow menu, aromatherapy kit, L'occotane en provence bath amenities, exclusive concierge phone service, private dinner at select locations, upgraded brand of liquors in room dispenser, private beach lounge chair area with waiter service, an exclusive beach bag, private check-in and out and late checkout and early check-in (subject to availability)
  Occupancy: 2 adults/ 2 total
  Bedding: 1 king bed
• SUPD - Deluxe Room - Resort View
  492 square fee of luxurious room with views of common area, with double whirlpools, hair dryer, coffee maker, minibars, liquor dispensers, digital safe, 24-hour room service, nightly turndown service, wireless internet, private marble bathroom with shower, balcony, chaise lounge chairs and table.
  Occupancy: 4 adults/4 total
  Bedding: 2 double beds or 1 king, subject to availability at time of check in.

• SUP - Superior Deluxe - Garden View
  492 square fee of luxurious room with garden view , with double whirlpools, hair dryer, coffee maker, minibars, liquor dispensers, digital safe, 24-hour room service, nightly turndown service, wireless internet, private marble bathroom with shower, balcony, chaise lounge chairs and table.
  Occupancy: 4 adults/4 total
  Bedding: 2 double beds or 1 king, subject to availability at time of check in
• SPOV - Superior Deluxe - Ocean View
  492 square fee of luxurious room with ocean view , with double whirlpools, hair dryer, coffee maker, minibars, liquor dispensers, digital safe, 24-hour room service, nightly turndown service, wireless internet, private marble bathroom with shower, balcony, chaise lounge chairs and table.
  Occupancy: 4 adults/4 total
  Bedding: 2 double beds or 1 king, subject to availability at time of check in

Adjoining rooms: Some
Air conditioning: Yes
Bath amenities: Farouk bath amenities, all rooms have double Jacuzzis, showers only, bathrobes & slippers (for use during stay), hair dryers, coffee makers
Cribs: No
Rollaway/cost: Yes/no
Check in/check out: 3pm /12 noon
Concierge: Yes
Credit card deposit required for check in: No
Internet: Yes, wireless in rooms & public areas. Guests receive 30 minutes of complimentary Internet access in the business center.
Kitchens: No, but mini bar in all rooms contain sodas, bottled water and domestic beer. In-room liquor dispensers contain whiskey, rum, tequila and vodka (subject to change).
Nonsmoking rooms: Yes, subject to availability at time of check in
Number of floors/elevators: 3 floors/Yes
Phones: Yes, includes domestic and international long distance
Smoke alarm/sprinklers: Yes
TV/radio: Yes - Satellite/yes with alarm clock
Cable/movies/VCR: Yes/no/no
Guest services: Purified water, direct dial telephone, beauty salon, massages, weddings, travel agency, car rental, doctor on call 24 hours, and dry cleaning and laundry services, tour desk, full spa services and treatment rooms (services do incur additional charges), Turn down service, bathrobes, iron/ironing board. Fruit and red wine upon arrival.

Handicapped rooms: Yes, 4 rooms in the Superior Deluxe-Garden View (SUP). Upon request, subject to availability
Preconfirmed handicapped rooms: Yes, available on request
TDD rooms: No
Wheelchair accessible: Yes
Wheelchairs available at hotel: Yes, free of charge
Handrails in bathroom: Yes
Roll-in showers: No
Bars in shower/chair: Yes / no
Shower lift: No
Alert Plus - audio/visual alert system: No
Smoke detectors with flashing light: Yes
Lamps that flash on/off if phones rings: No
Shake alarms/pillows: No
Closed captioned TV: No
Braille: No

Dining facilities:
North Section -

• El Greco - breakfast and lunch international buffet, dinner a la carte. Breakfast buffet: 7:00am - 11:00am, Lunch buffet: Noon - 4:00pm, Dinner a la carte: 6:00pm - 11:00pm.
• MoMoNoHana - Oriental cuisine: dinner a la carte, dress casual. Breakfast - International buffet. Breakfast buffet: 7:00am - 11:00am, Dinner a la carte: 6:00pm - 11:00pm.
• La Huerta - California light cuisine: dinner a la carte, dress code required. Dinner a la carte: 6:00pm - 12:00am.
• La Trattoria - Italian cuisine served a la carte, dinner only 6:00pm - 11:00pm.

South Section -

• La Hacienda - Mexican gourmet cuisine, a la carte dinner, dress code required, Dinner gourmet a la carte: 6:00pm - 12:00am
• Ventanas - Dinner, a la carte Pizza & pasta from 7:00 - 11:00pm. Casual
• Mundaca - Buffet breakfast. a la carte dinner. Breakfast buffet: 6:00am - 11:00am, Dinner a la carte: 6:00pm - 11:00pm.
• Room service: Yes, includes unlimited 24-hour service

Cocktail lounges/bars: 11 bars/2 swim-up pool bars

• Pool Bar - palapa with swim up bar (2
• Lobby Bar - Continental breakfast, snacks and beverages(2
• Sports bar
• Disco - Andromaeda Disco
• Snack bar - healthy snacks
• Juice bar - fresh juices, non-alcoholic
• Sweet & Coffee - coffee shop

Entertainment: Nightly theme parties

Pool: Yes
Whirlpool/sauna: Yes
Watersports: Nonmotorized
Spa: State of the art spa features ocean view treatment rooms
Fitness center: Yes
Golf: Yes, at Moon Spa & Golf Club, Riviera Cancun Golf Club and Playacar Spa & Golf Club
Tennis/lighted: Yes and lighted courts
Shops: Yes
Other: Basketball bicycles, volleyball courts, climbing tower, cross current pool, spinning room, yoga hut, Labyrinth Zen walking, table games, obstacle course, liquid sound pool, outdoor/indoor Jacuzzi and meditation pool.

Full all-inclusive plan rating features:

• All meals and snacks
• Unlimited beverages
• Unlimited long distance phone calls to Mexico, USA and Canada, (restrictions apply, calls must be made from your room, other international calls will be charged at a special rate, if unused, this service cannot be exchanged for cash)
• Use of facilities of select Palace Resorts hotels
• Unlimited tours based on hotel offering valid until December 23, 2010. Tours offered: Chichen-Itza, Tulum/Xpu-Ha, Isla Mujeres Coba, Wet'n Wild, Zip Line at Holkan Kingdom Park. All tours are subject to availability and change without notice. Please check with the hotel front desk upon arrival for the most up to date schedule.
• All non-motorized water sports available
• One scuba diving demonstration on premises
• Scheduled theme parties during the week at all Palace Resorts
• All taxes and gratuities
• 24-hour room service
• Use of other Palace Resort facilities in Cancun, Riviera Maya & Cozumel
  (Scheduled transportation to Playacar Plaza and Moon Palace Golf & Spa Resort).

PASSPORT PROMOTION (Effective until May 31, 2010):

• 30% discount on one round of golf (at regular price; per adult/per day) at Playacar Spa & Golf Club, Moon Spa & Golf Club, and Riviera Cancun Golf Club. Transportation is included.
• 25% discount on select spa treatments from regular price, per adult, per day. Not applicable at beauty salons.
• Buy one get one free for swim with the dolphins, purchased directly through the hotel.
• Buy one get on free for ATV tour, purchase directly through the hotel.
• $25 credit for slot machines, available in the sports book at Moon Palace
• Unlimited tours to Chichen-Itza, Tulum/Xpu-Ha, Isla Mujeres, Coba, Wet'n Wild, Zip Line at Holkan Kingdom Park. All tours are subject to availability and change without notice. Please check with the hotel front desk upon arrival for the most up to date schedule.

1,500 OR 750 VACATION DOLLARS FOR YOUR INDULGENCES PROMOTION
(Effective for travel June 01, 2010 and beyond):

Vacation Dollars have a maximum value of $1,500 for stays 5 or more nights or $750 for stays 3 or 4 nights per room, per stay. These vacation dollars can be applied towards in- destination purchases of select tours, golf, spa and beauty salon treatments, room upgrades (subject to availability at time of check-in), a romantic dinner, premium wines, and the Precious Wedding Collection packages (select resorts).

Select and combine any of the services and/or amenities below (subject to availability and may change at any time):

• Select Tours: Chichen Itza, Tulum Express, Isla Mujeres, Coba, Wet n' Wild, Xtreme Kingdom Zip Line Tour and Premium Swim with the Dolphins at Wet n' Wild (transportation for this activity not included)
• Golf Courses: Moon Spa and Golf Club, Riviera Cancun Golf and Resorts, and Playacar Spa and Golf Club. Vacation dollars applies towards green fees, club rental, and a shared cart (transportation to the golf courses is included). Additional services may be available at the golf course, which may not be applicable towards this promotion.
• Spa/Beauty Salon Services: Maximum of $300 vacation dollars (5 nights or more) or a maximum of $150 vacation dollars (3 or 4 nights) on spa treatments. Credits are not applicable towards products at the beauty salon or spa.
• Romantic Dinner: Lobster and one bottle premium champagne for 2 adults
• Weddings: Credit may be applied toward select wedding packages. Vacation dollars cannot be applied towards optional services or extras.

  Promotional chart outlining the various activities and services available will be provided upon check-in. Reservations for services and amenities must be requested at the resort upon arrival. Vacation dollars are non-transferable, must be purchased at retail price, and cannot be exchanged for other goods or services. No refunds will be issued for unused credit. Unused credits are not redeemable for cash and cannot be used towards a future stay or transferred to another room. There is a dollar limit on the vacation dollars for select product or services. Vacation dollars cannot be used for purchases in the gift shops. All services are subject to availability and inclusions subject to change without notice.

• The Golf Package rate must apply to ALL adults sharing the same room. Golf package is not transferable. Unused rounds of golf due to weather conditions or for any other reason are non- refundable. No rain checks will be provided. Children 13-17 years of age must be booked as adults to receive the golf package. Golf option is not available for children 12 years of age and under.
• Tee times are subject to availability

Golf Option (valid 12/24/09 - 12/23/10) includes:

• Golf package includes unlimted rounds of golf per adults, per stay
• Transportation to and from the courses (Playacar Spa & Golf Club, Riviera Cancun Golf & Resorts and Moon Spa & Golf Club)
• Beverages, snacks and shared cart

• Tee times can be reserved up to ninety (90) days in advance to arrival by emailing teetimes@palaceresorts.com or by fax at 011.52.998.193.2001. Office hours are 7:00am - 8:00pm
• Golf clubs, and other gold equipment is NOT included, but is available to rent for an additional charge
• Golf package includes unlimited rounds of golf per adult, per stay. All adults sharing the same room must pay the golf package rate. It cannot be sold separately. Unused rounds of golf due to weather conditions or for any other reason are non-refundable. No rain checks will be provided. Golf package applies to quest paying the adult rate. Children ages 13-17 must be booked as adults to receive the golf package. Tee times are subject to space and availability. Stays that combine golf and non-golf package rates are only allowed to book their included tee times during the portion of the stay paying the golf package rate.

Golf & Spa Option (valid Dec 24, 2009 -– Dec 23, 2010) includes:

• Golf / Spa Package includes 1 round of golf OR 1 select spa treatment per adult/per night.
• Golf option includes: Transportation to and from Playacar Spa & Golf Club, Riviera Cancun Golf & Resorts, and Moon Spa & Golf Club and Rounds of golf, beverages, snacks, and shared cart.
• Spa Treatment option includes: Aroma Reflexology (50 min); Sport Massage (50 min); Zen Shiatsu (50 min); Invigorating Leg & Foot Massage (25 min) + Refreshe Facial (25 min); Face, Head & Shoulder Acupressure (25 min) + Refresher Facial (25 min); or Body Scrub (25 min) + Manicure or Pedicure (25 min).
• Tee times and spa services can be reserved up to 90 days prior to arrival
• Tee times can be pre-arranged at teetimes@palaceresorts.com or by fax at 011.52.998.193.2011. Office hours are 7:00am -– 8:00pm
• Spa reservations can be pre-arranged at toursinfo@palaceresorts.com or by fax at 01.52.998.193.2011. Office hours are from 7:00am -– 8:00pm

  Golf/spa package includes 1 round of golf or 1 select spa treatment per adult/per night. All adults sharing the same room must pay the golf/spa package rate. It cannot be sold separately. Unused rounds of golf due to weather conditions or spa treatments for any reason are non-refundable. No rain checks will be provided. Golf package applies to guests paying the adult rate. Children 13–17 years of age must be booked as adults to receive the golf/spa package. Tee times and spa services are subject to space and availability. Stays that combine golf/spa and non-golf/spa package rates are only allowed to book their included tee times/spa service during the portion of the stay paying the golf/spa package rate.

• Minimum check-in age: 18
• 3-night minimum stay required
• Spring break students are not allowed
• No children allowed

Year built: 1999
Most recent renovations: 2007

• Stay at one Palace property, enjoy select other Palace Resorts (transfers included, subject to change)
• Lagoon-style beach with calm waters for swimming
• Self-contained resort-type atmosphere
• Wedding services available
• Golf available
• 24-hour room service

• Adults only (18+) looking for relaxing vacation with wide selection of activities, and dining options

• Located on a lagoon-style beach, with calm water for swimming
• Somewhat isolated and not within walking distance to town
• No spring break students / adults only property

This hotel is not currently part of the Delta Vacations luxury program. For luxury hotel packages, please visit the LIFESTYLE Collection featuring Luxury.

Available only through the Romance program

Honeymoon couples receive the following:

• Fruit basket - effective until 12/23/09
• Effective 12/24/09 - Mini honeymoon cake
• Bottle of sparkling wine
• One romantic candlelight dinner (reservations made via Honeymoon Desk)
• Two resort honeymooner's t-shirts
• One rose - effective until 12/23/09
• 10$ gift shop discount
• Use of honeymoon desk
• Effective 12/24/09 - Breakfast in bed (upon request at time of check-in)
• Unique honeymoon bracelet - effective until 12/23/09
• 6pm late check-out (upon request and subject to availability)

Restrictions apply including:

• 3-night minimum stay required
• Honeymoon couple must present proof of marriage within the past year upon check-in. Wedding certificate or marriage license will qualify.
• Services are valid per room per stay unless otherwise noted
• Services are subject to change or substitution based on availability at the discretion of the hotel
• No cash value for unused services

Available only through the Romance program



Complimentary wedding packages include:

• Service of Justice of Peace
• Wedding gazebo (accommodates up to 120 guests)
• Blood analysis
• White Avant-garde chairs
• Domestic champagne for guests during the ceremony (4 bottles max)
• Dinner reservations for the wedding party (only at selected restaurants with up to 35 guests)
• Wedding cake for 35 guests
• Bridal bouquet of roses or lilies and Matching grooms boutonniere
• Mini honeymoon cake
• One bottle of sparkling wine
• Special breakfast in bed the morning after the wedding (upon request at time of check-in)
• Candlelight dinner for the bride and groom with (reservations made via honeymoon desk)
• Two resort honeymooner's t-shirts
• 10% gift shop discount
• Use of honeymoon desk
• CD Player available (bring your special songs: 4 maximum)
• Wedding coordinator
• Witnesses if required
• Late check out until 6:00 p.m. (upon request and availability)

Hotel restrictions and qualification:

• To qualify for this complimentary wedding; a total of 1 room with a minimum of 3 nights hotel stay must be purchased through the Romance program including the wedding couple's room. Must be reserved in advance at least 7 business days prior to arrival at the resort. A penalty of $300.00 will be charged to credit card if reservation is cancelled within 45 days of the wedding date. Package inclusions cannot be exchanged for additional services and applies to USA or Canada residents.
• If the minimum room requirement is not met additional fees will apply for the wedding ceremony.
• Details on how to confirm the date, time, and location for your complimentary wedding will be provided to you by a Romance travel specialist after your reservation is confirmed with deposit or final payment.

Other information -

• A fee of approximately $300.00 USD will be applied. Translation fees for documents will be charges at the resort according to documents and number of pages. Contact hotel for up-to-date listing of costs.
• Weddings perform Monday through Saturday only, no Sunday services.
• Non Aventura Palace guests will be required to purchase day pass to attend ceremony. Palace resorts reserves the right to limit the number of day passes sold once the property has reached it's maximum capacity.
• All prices, packages, and requirements are subjext to change without notice.

Government regulation and required documentation to get married in Mexico (legal civil ceremony) -

• A minimum of 4 business days is needed from date of arrival in the country to compete all required paperwork and tests prior to ceremony
• Civil ceremonies are not performed on Sundays
• Couples 17 years of age and under require parental approval.
• Completed marriage application (provided at hotel)
• Valid passports
• Tourist information card (provided upon entry to Mexico)
• Certified copy of birth certificates with Apostille document attached
• Legal documentation of adoption or name change if applicable
• Original blood tests to determine blood type, HIV, and STD. Tests must be performed in the destination. Results generally take 24 hours to receive and are valid for up to 14 days. If tests are positive, the wedding ceremony cannot be performed.
• Four witnesses with valid passports. Witnesses may be provided by the hotel if you do not have witnesses traveling with you. Witnesses must arrive two business days prior to the ceremony.
• Divorced individuals must provide a certified copy of the divorce decree. If you are divorced more than once, a certified copy of each divorce decree is required. Women are not allowed to re-marry in Mexico for 300 days following their divorce. For women who have been divorced less than one year, a pregnancy test must be performed in the destination. If the test is positive, the wedding ceremony cannot be performed.
• Widowed individuals must provide a certified copy of the former spouses death certificate.
• Names on passport and birth certificate must match. If names do not match due to divorce or death, then the name on the certified copy of the birth certificate should be the name used on the tourist card upon entering Mexico. This name will also be used as the maiden name on the wedding application.
• Birth certificates, name change, adoption, divorce decree, and death certificate all require an Apostille seal attached for use in Mexico. The Apostille seal is the official seal of the Secretary of State from the state where the document was originally issued to certify its use in a foreign country. This is not the same as a notary public stamp. The process of obtaining an Apostille is done via mail. Call your Secretary of State's Notary Public to find out the mailing address and forward your documents to them with a small fee (if applicable) for processing. Once complete, the original documents will be returned to you with the seal. You do not have to do anything in person. You should plan additional time to compete this process prior to travel.
• The bride and groom must not be legally married in order to qualify for any Civil wedding packages. If they are already married, only a Symbolic wedding or Vow Renewal can be performed.

• Birth and death certificates submitted with the marriage application remain on file in Mexico and will not be returned to you.
• All documents must be translated into Spanish by an on-site translator (available at hotel)
• Additional documentation requirements if you are marrying a Mexican national citizen. The names on your Tourist Identification Card must be provided, divorce decree and passport must be the same, including spelling.
• If the bride or groom's nationality is Canadian; an Authentication Document must be attached to all birth certificates, divorce decrees, death certificates, adoption and name change documents. Please contact the Embassy of Mexico in Canada for more information prior to your ceremony.

  Please note that Government required documentation is subject to change. All information should be verified directly with the Wedding Planner at the hotel prior to travel.

Available only through the Romance program.

The following wedding package is available to purchase by guests staying at select Palace Resorts in Cancun, Riviera Maya, or Riviera Nayarit

Highlights of the Wedding Package include:

• Wedding ceremony location
• Services of a Justice of the Peace or Minister (not including administrative and government fees)
• Services of a professional wedding planner
• Blood analysis
• White avant-garde chairs
• Flower arrangements provided for aisle décor (depending upon selection of requested flowers with chosen theme collection, additional costs may apply)
• Themed wedding cake with natural flowers (cake will be customized for the number of guests attending the ceremony)
• Photography package (36, 4"x6" pictures; 1, 6"x8" picture; and 1 wedding photo album)
• DVD of wedding ceremony
• Champagne during ceremony (4 bottles of champagne are included)
• Dinner reservations for the wedding party (only at selected restaurants, up to 25-35 guests depending upon selected resort)
• Breakfast in bed the morning after the wedding
• CD system available for ceremony
• Witnesses if required
• Honeymoon package
• And more

  For complete details see the Wedding Package information listed under the 'Activities+More' tab in the Destination section of our website for this destination.

  Restrictions and conditions may apply. Specific documents are required to get married in Mexico. Details on how to confirm the date, time, and location for your wedding will be provided to you by a Romance travel specialist after your reservation is confirmed with deposit or final payment.