Dreams Tulum Resort & Spa
Riviera Maya - Tulum

Ideally located between Playa del Carmen and Tulum. Situated along a stretch of magnificent white sandy beach in the Riviera Maya.

Distance from airport: 75 minutes from Cancun International Airport

Distance from attractions:

• Tulum - 5 minutes
• Playa del Carmen - 30 minutes

Distance from beach: On a private beach
Distance from downtown: 5 minutes

Location transportation options: Taxi and bus
Car rentals at hotel: Yes

Hotel rating: 4.5

Number of rooms: 458


Room category descriptions:

• SSV - Super Saver
  Standard room with garden views including private balcony or terrace with hammock.
  Occupancy: 3 adults/4 total
  Bedding: 1 king bed or 2 double beds, subject to availability at time of check-in
• DLG/LXD/LXK - Deluxe Garden View
  Standard room with private balcony or terrace with hammock.
  Occupancy: 2 adults/3 total
  Bedding: DLG - 1 king bed or 2 double beds, subject to availability at time of check-in
  Bedding: LXD - Double bed
  Bedding: LXK - King bed
  
• JSG/JGK - Junior Suite Garden View
  Separate area with a sofa and private balcony or terrace with hammock.
  Occupancy: 2 adults/3 total
  Bedding: JSG/JGK - 1 king bed, subject to availability at of check-in
• DLO/LOD/LOK - Deluxe Ocean View
  Standard room with a private balcony with a hammock (except 3rd floor)
  Occupancy: 3 adults/4 total
  Bedding: DLO - 1 king bed or 2 double beds, subject to availability at time of check-in
  Bedding: LOD - Double bed
  Bedding: LOK - King bed
• JSO/JOK - Junior Suite Ocean View
  Junior suite with separate area with sofa, and a private balcony or terrace with hammock (except 3rd floor)
  Occupancy: 2 adults/3 total
  Bedding: JSO/JOK - 1 king bed, subject to availability at time of check-in
• JSD/DGD/DGK - Premium Junior Suite Garden View
  Separate living area with a sofa, garden view, private balcony or terrace with hammock, room service, and marble bathroom with double sink, shower, whirlpool, and telephone extension.
  Occupancy: 3 adults/4 total
  Bedding: JSD - 1 king bed or 2 double beds, subject to availability at time of check-in
  Bedding: DGD - Double bed
  Bedding: DGK - King bed

• JDO/DOD/DOK - Premium Junior Suite Ocean View
  Separate living area with a sofa, ocean view, private balcony or terrace with hammock, for room service, and marble bathroom with double sink, shower, whirlpool, and telephone extension.
  Occupancy: 3 adults/4 total
  Bedding: JDO - 1 king bed or 2 double beds, subject to availability at time of check-in
  Bedding: DOD - Double bed
  Bedding: DOK - King bed
• DJD/DFD/DFK - Preferred Club Junior Suite Ocean Front
  Junior suite with separate area with sofa, VIP amenities, private concierge service, a private balcony or terrace, oceanfront views, secrets box for room service, and marble bathroom with double sink, shower, whirlpool, and telephone extension.
  Occupancy: 2 adults/3 total
  Bedding: DJD - 1 king bed or double bed, subject to availability at time of check-in
  Bedding: DFD - Double bed
  Bedding: DFK - King bed
  
• ROH - Run of the House
  Standard room with private balcony or terrace.
  Occupancy: 3 adults / 4 total
  Bedding: 1 king bed or 2 double beds
• HST - Preferred Club Hacienda Suite
  This suite has authentic colonial decoration, a bathroom with shower and whirlpool bathtub, private concierge services, and partial ocean views.
  Occupancy: 2 adults / 3 total
  Bedding: 1 king bed
• DHS - Preferred Club Honeymoon Suite Ocean/Garden View
  This suite offers contemporary decor, separate living area with sofa, fully equipped bathroom with whirlpool tub, private concierge service, balcony or terrace, and Secrets box for private room service. Rooms feature garden or ocean views.
  Occupancy: 2 adults / 2 total
  Bedding: 1 king bed

The Preferred Club - All Preferred Club Rooms offer:

• Upgraded in room amenities
• Upgraded toiletries
• Concierge service
• Pillow menu
• Complimentary newspaper in room every day
• Free internet access in suite
• Upgraded mini-bar service in the club lounge
• Daily, continental breakfast service in the club lounge
• Afternoon snacks in the club lounge

• Evening, hot and cold hors d.oeuvres and exquisite desserts in the club lounge
  

Room details:

• Adjoining rooms: Yes - Deluxe Garden View connect to Deluxe Garden View; Deluxe Garden View connects to Junior Suite Garden View
• Air conditioning: Yes and Ceiling Fans
• Bathroom amenities: Marble bathrooms, vanity mirror, scale, and hair dryer
• Balcony: Yes
• Cribs: Yes
• Internet access: Yes (additional cost)
• Iron/ironing board: Yes
• Kitchen facilities: Coffemaker and minibar refreshed daily
• Non-smoking rooms: Yes
• Rollaway beds: Yes
• Safe deposit box: Electronic in-room safe
• Smoke alarm/sprinklers: Yes
• Telephone: Direct dial telephone
• Television/radio: 29" satellite TV
• DVD/CD Players and I-pod docking stations

Hotel details:

• Babysitting service: Yes
• Check-in/check-out: 3pm/12noon
• Children ages: Children 2 years of age and under stay free with adult using existing bedding, children 3-11 years of age pay child rate
• Concierge: Yes
• Courtesy room/day room: Based on availability
• Housekeeping service: Daily
• Luggage check/storage: Yes
• Luggage porter/bellhop: Yes
• Number of floors/elevators: 3
• Guest services: Laundry services and medical facilities

Handicapped rooms: Yes
Preconfirmed handicapped rooms: Yes
TDD rooms: No
Wheelchair accessible: Yes
Wheelchairs available at hotel: Yes
Handrails in bathroom: Yes
Roll-in showers: Yes
Bars in shower/chair: Yes
Shower lift: No
Alert Plus - Audio/visual alert system: No
Smoke detectors with flashing light: Yes
Lamps that flash on/off if phone rings: No
Shake alarms/pillows: No
Closed captioned TV: Yes
Braille: Yes
Seeing eye dogs allowed: No

Dining facilities:

• Portofino - Explore the flavors of the Mediterranean; taste innovative and traditional a la carte Italian specialties. Open for dinner only from 6pm-10:30pm. Casual Elegant attire (long pants for men)
• Himitsu - Savor a la carte specializing in Asian cuisine (Chinese -Thai), tepanyaki and table service. Open for dinner only from 6pm-10:30pm. Casual attire (no sleevless shirts for men)
• World Cafe - Main buffet-style restaurant serving cuisine with a variety of International specialty items and classics. Special kids corner in the buffet section. Casual attire (no bathing suits). Serving Continental breakfast from 6:30am-7am, breakfast buffet from 7am-11:00am, lunch buffet from 12:30p-3pm, and dinner from 6:30am-10:30pm
• El Patio - Finest a la carte restuarant offering authentic Mexican cuisine (casual dress) serving lunch from 11am-5pm and dinner from 6:30pm-10:30pm
• Seaside Grill - Located directly on the beach, offering a light snack to a full meal during the day, A la carte steak house menu served in the evening, (casual attire). serving breakfast a la carte 8:00am-11:00am, lunch from 12pm-5pm and dinner from 6:30pm-10:30pm
• Bordeaux - A la carte French cuisine (resort formal dress -long pants & shirts with collars for men, dresses, skirts or pants for women) serving dinner only from 6pm-10:30pm
• Gohan - A la carte sushi and other Japanese delicacies. Casual Attire Serving dinner only from 6:00 - 10:30.
• Barefoot Grill - Serving gourmet hot dogs, hamburgers, and grilled chicken, and hand-made pizzas to-go, by the main pool. Casual attire, swimwear allowed. Open from 11am - 5pm (summer), 11am - 6pm (winter).
• Coco Cafe - Cafe serving premium coffee and snacks in a casual and relaxed atmosphere. Casual attire, no swimwear allowed. Non-smoking. Open from 10am to 9pm daily.

Room service: Yes, 24 hours

Cocktail lounges/bars:

• Rendezvous Lobby Bar - Serving tropical, national and international specialties
• Manatees Bar - Located in the main pool with swim-up bar
• Lounge Bar - Featuring music in the evening.
• Sky Sports and Cinema Bar - Featuring HD LED Televisions and two big screens to watch sports games, events and movies.

• Sugar Reef Bar - Relax in the sun or shade at the main bar & enjoy nightly entertainment, music and cocktails.
• Revive Bar - Cool and natural drinks at the spa
• Smoothie Bar - Fresh fruit shakes and frozen treats.

Entertainment:

• Theme dinners
• Weekly manager's cocktail party
• Weekly beach party

Pool: Main pool includes one adult's pool and a swim-up bar. Also, an adult's pool without activities

Whirlpool: Yes

Beach: Private beach

Watersports: Non-motorized watersports include windsurfing, kayaking, snorkeling, water aerobics, ocean trampoline, and ocean climbing iceberg. Deep-sea fishing and scuba diving are optional at an additional fee.

Spa: For those seeking a sanctuary for senses, the Dreams Spa by Pevonia stretches over 12, 916 sq ft. and offers sublime atmosphere of pure indulgence combining a hydroptherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Private Vichy and Swiss showers, Jacuzzi baths and treatments rooms, a relaxation lounge, saunas, steam rooms and private showers are available, as well as pedicures, manicures, facials an da full-service beauty salon. Spa treatments have an additional fee. curative massage therapies and facial treatments each designed to soothe your body, mind, and spirit. Spa treatments have an additional fee.

Fitness center: Over 2,100 square feet of Sstate-of-the-art equipment, including free weights, lifecycles, treadmills, and exercise bikes.

Golf: Nearby
Tennis: On-site
Shopping: Boutique on-site
Other: Bicycles are available for guests to use. See hotel concierge upon arrival for more information.

Unlimited-Luxury All Inclusive:

• Full breakfast, lunch, and dinner
• Unlimited soft drinks and natural fruit juices
• Unlimited premium and domestic alcoholic beverages
• 24-hour room service
• State-of-the-art fitness center
• Daytime activities
• Nightly entertainment
• Six a la carte, one buffet-style restaurant and a cafe
• Six exquisite bars and lounges
• Pool and beach wait service
• Non-motorized water sports
• No wristbands, no reservations
• Explorer's Club for kids
• Swimming pool and whirlpool
• Bicycles are available for guests to use
• Taxes and gratuties

• Minimum check-in age: 18
• Credit card deposit required upon check-in: Yes

• Most recent renovations: 2011

  Update: August 10, 2012 - Beginning September 03, 2012 the Desire Music Lounge will close. Nightly entertainment will be provided at the Sugar Reef bar with a selection of music and cocktails. IN addition a sports bar, adjacent to the World Café will open from 10 pm until 1 am.

• Privileges of Unlimited - Luxury where everything is included
• Welcoming chilled towel and champagne service upon arrival
• Snacks and fruit offered upon arrival
• All rooms have private balcony or terrace
• 24-hour concierge service
• 24-hour room service
• Eight international restaurants and six lounges
• Nightly turndown service
• Waiter service throughout pool and beach area
• No wristbands
• No reservations required for a la carte dining
• World-class spa and state-of-the-art fitness center

• Great for couples, families, and friends

Children ages: Children 2 years of age and under stay free with adult using existing bedding; children 3-11 years of age pay child rate.
Children's activity program: The Mayan-themed Explorer's Club for children ages 3-12 offers fully supervised daily activities based on science, nature, and exploration. The kids will enjoy sandcastle competitions, arts and crafts, movies on the beach on our big screen TV, and our weekly campout adventure.
Babysitting service: Yes
Children's amenities: Children's pool and Explorer's club for kids

Available only through the Luxury program.

Guests purchasing a package through the Luxury program enjoy the following special privileges at Dreams Tulum Resort & Spa.

• Cold towel and beverage upon arrival
• Nightly turn-down service
• 25% spa discount
• Bottle of wine and fruit basket in room upon arrival
• Upgrade to partial/full ocean view (subject to availability at time of check-in
• Amenities are per reservations and subject to change

Available only through the Romance program

Honeymoon couples staying at Dreams Tulum receive complimentary honeymoon amenities including:

• Welcome letter
• Plate of fresh fruit
• Bottle of sparkling wine champagne
• Fresh flowers in room on arrival day
• Breakfast in bed with mimosas (reservations required upon check in)
• 15% discount on all treatments a the spa.
• Special turn down service

  Restrictions apply including:

• Honeymoon couple must present proof of marriage within the past year upon check in. Wedding certificate, marriage license or copy of your wedding invitation will qualify.
• Services are valid per room per stay unless otherwise noted
• Services are subject to change or substitution based on availability at the discretion of the hotel
• No cash value for unused services

Available only through the Romance program

Honeymoon couples staying at Dreams Tulum that qualify for the Enternity honeymoon package receive complimentary amenities including:

• Champagne upon arrival
• Fresh flowers and exotic fruit basket in room upon arrival.
• Champagne breakfast in bed the morning after arrival
• Tension release massage for 2 at spa (25-minute session)
• Chioce of European facial or salt glow scrub body treatment (25 minutes per person)
• Private beachfront dinner one evening
• Returning from dinner, a romantic rose petal path and lighted candles (includes 1 bottle domestic wine)
• Private petit fours each evening at turn-down service

  Restrictions apply including:

• Honeymoon couple must purchase a 7-night minimum stay in a Preferred Club Honeymoon Suite (DHS) to qualify and must present proof of marriage within the past year upon check in. Wedding certificate, marriage license or copy of your wedding invitation will qualify.
• Services are valid per room per stay unless otherwise noted
• Services are subject to change or substitution based on availability at the discretion of the hotel

• No cash value for unused services

Available only through the Romance program.


The complimentary wedding package includes:

• Service of Justice of Peace (legal ceremony) or Minister (symbolic ceremony)
• Personal wedding coordinator
• Preferential location of the room in the category reserved
• Preparation and ironing of the wedding dress and grooms tuxedo/suit
• Complimentary room for groom the night before the wedding (based on availability)
• Bride’s bouquet
• Boutonniere for the groom
• Wedding cake and sparkling wine for 10 guests
• Special turn down service at night
• 15% discount on all Spa treatments (product purchases not included)
• Complimentary honeymoon package
• Late check-out for bride and groom (based on availability)

Hotel restrictions and qualification:

• To qualify for this complimentary wedding a total of 5 rooms must be booked in any room category for a minimum 3 night stay or arequired room category for 7 nights must be purchased through the Romance program, including the wedding couple’s room.
• If the minimum room requirement is not met additional fees will apply for the wedding ceremony.
• Details on how to confirm the date, time, and location for your complimentary wedding will be provided to you by a Romance travel specialist after your reservation is confirmed with deposit or final payment.

Other information:

• Only ceremonies performed by a Justice of the Peace are legally binding and couples must fulfill the required government documentation prior to the wedding date. Please verify all requirements with the wedding coordinator of the hotel.
• Wedding ceremonies performed by a Minister are not legally binding and it is the couple’s responsibility to get married legally in their home country pre/post travel.
• Not included is the blood test, document translation fee and any registration fees. Contact hotel for up-to-date listing of costs.
• Weddings perform Monday through Saturday only, no Sunday services.
• Non hotel guests will be required to purchase day pass to attend ceremony.
• All prices, packages, and requirements are subject to change without notice.

Wedding Packages available for purchase:

Include the complimentary wedding services plus additional or upgraded services.

• Dreams of Love Wedding Package
• Dream Ultimate Wedding Package

  For complete details see the Wedding Package information listed under the ‘Activities+More’ tab in the Destination section of our website for this destination.