Excellence Riviera Cancun - Adult Only
Riviera Maya - Puerto Morelos

Situated along a stretch of magnificent white sandy beach in the Riviera Maya, just north of Puerto Morelos

Distance from airport: 10 miles from Cancun International Airport
Distance from beach: Located on the beach

Distance from downtown:

• Puerto Morelos - 2 miles
• Cancun Hotel Zone - 15 miles
• Downtown Cancun - 20 miles
• Playa del Carmen - 20 miles

Location transportation options: Taxi
Car rentals at hotel: Yes
Parking: Yes, free of charge

Hotel rating: 4.5

Number of rooms: 440


Room category descriptions:

• JSV - Junior Suite Spa/Pool View
  Spacious 668 square-foot suite offering a spa or pool view with private balcony. Room features a sitting area, flat-screen TV, CD/DVD player, direct dial telephone, complimentary high-speed Internet access, radio/alarm clock with iPod connectivity, laptop-size electronic in-room safe, iron and ironing board, in-room liquor and wine and stocked minibar with beer, juices, soft drinks, water, and snacks. Full marble bathroom features a whirlpool bathtub, separate shower, hair dryer, vanity mirror, bathrobes, and slippers. Additional features include a service box for room service, pillow menu, and daily turn-down service.
  Occupancy: 3 adults/3 total
  Bedding: 1 four-poster king bed or 2 double beds - subject to availability upon check in
• JO - Junior Suite Ocean View
  Spacious 668 square-foot suite offering an ocean view from your private balcony. Room features a sitting area, flat-screen TV, CD/DVD player, direct dial telephone, complimentary high-speed Internet access, radio/alarm clock with iPod connectivity, laptop-size electronic in-room safe, iron and ironing board, in-room liquor and wine and stocked minibar with beer, juices, soft drinks, water, and snacks. Full marble bathroom features a whirlpool bathtub, separate shower, hair dryer, vanity mirror, bathrobes, and slippers. Additional features include a service box for room service, pillow menu, and daily turn-down service.
  Occupancy: 2 adults/2 total
  Bedding: 1 four-poster king bed
• JSO - Junior Suite Swim-Up Spa/Pool View
  Spacious 668 square-foot suite on the ground floor offering a spa or pool view and direct access to the pool from the patio. Room features a sitting area, flat-screen TV, CD/DVD player, direct dial telephone, complimentary high-speed Internet access, radio/alarm clock with iPod connectivity, laptop-size electronic in-room safe, iron and ironing board, in-room liquor and wine and stocked minibar with beer, juices, soft drinks, water, and snacks. Full marble bathroom features a whirlpool bathtub, separate shower, hair dryer, vanity mirror, bathrobes, and slippers. Additional features include a service box for room service, pillow menu, and daily turn-down service.
  Occupancy: 3 adults/3 total
  Bedding: 1 four-poster king bed or 2 double beds - subject to availability upon check in

• JOE - Excellence Club Junior Suite Oceanfront
  Spacious 668 square-foot suite offering an oceanfront view. Includes all features of the Junior Suites, as well as VIP status and amenities, upgraded toiletries, concierge services, private beach, daily complimentary newspaper, complimentary Internet access in the Excellence Club Lounge, upgraded minibar (premium brand liquor and wine), afternoon snacks, and evening hot and cold hors d'oeuvres.
  Occupancy: 2 adults/2 total
  Bedding: 1 four-poster king bed
• JOS - Excellence Club Junior Suite Swim-Up Oceanview
  Spacious 668 square-foot first floor suite offering an oceanfront view and direct access to the pool from the patio. Includes all features of the Junior Suites, as well as VIP status and amenities, upgraded toiletries, concierge services, private beach, daily complimentary newspaper, complimentary Internet access in the Excellence Club Lounge, upgraded minibar (premium brand liquor and wine), afternoon snacks, and evening hot and cold hors d'oeuvres.
  Occupancy: 2 adults/2 total
  Bedding: 1 four-poster king bed
• EHS - Excellence Club Honeymoon Suite Ocean View
  Spacious honeymoon suites are 1,041 square feet and offer private and furnished terrace with outdoor whirlpool for two and full oceanfront views of the Caribbean Sea. Includes all features of the Junior Suites, as well as VIP status and amenities, upgraded toiletries, concierge services, private beach, daily complimentary newspaper, complimentary Internet access in the Excellence Club Lounge, upgraded minibar (premium brand liquor wine), afternoon snacks, and evening hot and cold hors d'oeuvres. This room type also includes in-room check-in and check-out, and butler service for luggage.
  Occupancy: 2 adults/2 total
  Bedding: 1 four-poster king bed

• IPS - Imperial Suite
  Spacious suites feature 1,993 square feet and offer private and furnished terrace with outdoor whirlpool for two and full oceanfront views of the Caribbean Sea. Suite has living room, dining room, and wet bar. Includes all features of the Junior Suites, as well as VIP status and amenities, upgraded toiletries, concierge services, private beach, daily complimentary newspaper, complimentary Internet access in the Excellence Club Lounge, upgraded minibar (premium brand liquor and wine), afternoon snacks, and evening hot and cold hors d'oeuvres. This room type also includes in-room check-in and check-out, butler service for luggage, laptop/cell/iPad available for use while at the hotel, one private wine cellar dinner, barman service in the suite (once per stay), unlimited access to Marine wellness spa circuit during stay, and one day pass to another Excellence property (transportation included). Occupancy: 2 adults/2 total
  Bedding: 1 four-poster king bed
• ERS - Excellence Club 2-Story Rooftop Terrace Suite Oceanfront
  A 668 square-foot room offering furnished balconies with oceanfront views, complimentary WiFi access, and outdoor whirlpool and private furnished rooftop terrace with HydroSpa pool and shower. Includes all features of the Junior Suites, as well as access to the Excellence Club lounge with private check-in and check-out, upgraded amenities, upgraded minibar (premium brand liquor and wine) and room service menu, complimentary beach bag, shoe shine service, daily fruit basket in room, daily complimentary newspaper, premium brand in-room liquor dispenser, and private beach area.
  Occupancy: 2 adults
  Bedding: 1 king bed
• HER - Excellence Club Honeymoon Suite Oceanfront w/Rooftop Terrace
  A 1,041 square-foot room offering 2 private, furnished balconies (1 with outdoor whirlpool) with full oceanfront views. The suite has a separate couple's massage room, living room, and bedroom, including a rooftop terrace with HydroSpa pool and shower. Includes all features of the Junior Suites, as well as access to the Excellence Club lounge with private check-in and check-out, upgraded amenities, upgraded minibar (premium liquor and wine), and room service menu, complimentary beach bag, shoe shine service, daily fruit basket in room, daily complimentary newspaper, premium brand in-room liquor dispenser, and private beach area. This room type also includes in-room check-in and check-out, and butler service for luggage.
  Occupancy: 2 adults
  Bedding: 1 king bed

** Guests staying in Excellence Club rooms receive the following amenities: private check-in and check-out; private concierge service (7am-11pm); private lounge with complimentary Internet access, smart buffets, and bar service (7am-11pm); superior VIP toiletries; upgraded room service menu and minibar including premium in-room liquor and wine; private beach; daily complimentary newspaper; complimentary beach bag shoe shine service; fruit basket in room daily; fresh flowers in room upon arrival; and one Aqua Wellness Spa Treatment (per person, per stay).

Room details:

• Adjoining rooms: Yes
• Air conditioning: Yes
• Bathroom amenities: Full marble bathrooms with double vanities, bathrobes, slippers, jetted whirlpool bathtub, separate shower, phone, and sound speaker
• Balcony: Yes, private and furnished
• Internet access: All rooms offer high speen internet data ports, free of charge
• Iron/ironing board: Yes
• Kitchen facilities: Minibar refreshed daily, , in-room liquor and wine, coffee maker, tea maker
• Non-smoking rooms: Yes
• Rollaway beds: No
• Safe deposit box: Complimentary electronic in-room safe
• Smoke alarm/sprinklers: Yes
• Telephone: Direct dial telephone
• Television/radio: 27" satellite TV,CD/DVD player, & radio alarm clock
  

Hotel details:

• Check-in/check-out: 3pm/12noon
• Children ages: Adults only, 18 years of age and older
• Concierge: Yes
• Courtesy room/day room: Yes
• Housekeeping service: Daily
• Luggage check/storage: Yes
• Luggage porter/bellhop: Yes
• Number of floors/elevators: 4
• Guest services: Meeting facilities, laundry services, medical facilities, and shipping services, pillow menus

Handicapped rooms: Yes
Preconfirmed handicapped rooms: Yes
TDD rooms: Yes
Wheelchair accessible: Yes
Wheelchairs available at hotel: Yes at an additional cost.
Handrails in bathroom: Yes
Roll-in showers: Yes
Bars in shower/chair: Yes
Shower lift: Yes
Alert Plus - Audio/visual alert system: No
Smoke detectors with flashing light: Yes
Lamps that flash on/off if phone rings: No
Shake alarms/pillows: No
Closed captioned TV: Yes
Braille: Yes
Seeing eye dogs allowed: No

Dining facilities:

• Toscana - Fine Italian restaurant open for a la carte dinner. Offers a special atmosphere for your romantic dinner. No reservations are required.
• The Grill - A palapa-style restaurant open most of the day. Serves a la carte for lunch. A Steak House restaurant for dinner. No reservations required.
• Spice - Asian/Japanese restaurant, offering a variety of oriental cuisine. The restaurant boasts 4 tepanyaki stations where chefs cook only for you. Open for a la carte dinner. No reservations required.
• Lobster House - Lobster specialty for dinner, see how many ways we can cook lobster. Also open for a la carte breakfast, and lunch with fish and seafood specialties. No reservations required.
• Oregano - A casual pizzeria and trattoria serving pasta & pizza. Open for lunch and dinner a la carte. Enjoy beautiful ocean views. No reservations required.
• Basmati - A la carte contemporary Indian cuisine for dinner. No reservations required.
• Agave - Mexican restaurant with 2 areas: a Mexican patio & an indoor restaurant. Enjoy real Mexican food and a variety of tequilas. Dinner a la carte. No reservations required.
• Chez Isabelle - Serves elegant French cuisine and features a wine cellar. Dinner a la carte. No reservations required.
  
• All restaurants will have a separate vegetarian menu for dinner.

Room service: Yes, secret box for room service in all suites

Cocktail lounges/bars:

• Lobby Bar
• Coffee bar on the main square
• Swim up pool bar
• Pool & beach bar by the main pool
• Pool bar in Excellance Club
• Disco Bar
• Cigar Bar
• Fruit Juice Bar by the Spa
• Chill Out Bar at the Beach
• Theater Bar

Entertainment:

• Live music by the Cafe bar
• Nightly shows, available at the theater, Sing Along & Comedy Bar

• Weekly manager's cocktail party

Pool: Six swimming pools including a swim-up pool bar and two heated pools in the winter
Whirlpool: five jacuzzis
Watersports: Sailing, windsurfing, kayaking, snorkeling, water aerobics, and water polo
Spa: Yes, its one of its' kind in the region, providing a sublime atmosphere of pure indulgence. Hailed as the Riviera Maya's newest spa culture, this unusual jewel is situated in an outdoor, lush, tropical garden setting. Whirlpools allow guests to lie in warm shallow water while water jets penetrate their skin.
Fitness center: State-of-the-art fitness center, provides a full range of activity and exercise equipment, including treadmills, lifecycles, and step machines. The fitness trail provides a scenic, tropical route for walkers and joggers.
Golf: Nearby
Tennis: Yes, and tennis clinics
Shopping: Shopping gallery including a photo shop, jewelry boutique, handicrafts, logo shop, and convenience store.
Other: Jogging, volleyball, ping-pong, archery, basketball, yoga, billiards, Spanish lessons, and dance lessons

Full all-inclusive plan rating features:

• Full breakfast, lunch, and dinner
• Unlimited soft drinks and natural fruit juices
• Unlimited domestic and premium alcoholic beverages
• 24-hour room service
• Pool and beach wait service fpr snacks and drinks
• Non-motorized water sports
• Daily activities
• Tennis clinics
• Game room
• Full equipped fitness center with state-of-the-art equipment
• All taxes and gratuities
• Six swimming pools
• Five outdoor jacuzzis
• Nightly shows
• Nine bars including a swim-up pool bar
• Weekly manager's cocktail party
• Daily refreshed minibar
• In-room liquor and wine

• Minimum check-in age: 18
• Credit card deposit required upon check-in: Yes

• Year built: 2004

• No wristbands required for all-inclusive program
• No reservations required for gourmet restaurants
• Eight gourmet a la carte restaurants
• Six swimming pools, five outdoor jacuzzis
• State-of-the-art fitness center and world class spa

• Due to government regulations, the sea in front of the hotel is considered a National Marine Park. For the preservation of it, any type of water sport practice at the sea will have to pay a $2 USD fee per day for entering the ocean collected by the water sports company.

This hotel is not currently part of the Delta Vacations luxury program. For luxury hotel packages, please visit Delta Vacations – Luxury.

Available only through the Romance program

Honeymoon couples staying at Excellance Riviera Receive complimentary honeymoon
amenities including:

• Effective 12/23/10 - Welcome letter
• Fresh fruits - effective until 12/22/10
• Effective 12/23/10 - Basket of Fresh fruits in room upon arrival
• One bottle of sparkling wine
• One special romantic dinner
• Rose petals in room upon arrival
• 15% discount on all spa treatments
• Special turn down service
• Champagne breakfast in bed (once per stay, reservations must be made in advance with concierge)

Restrictions apply including:

• 1 night minimum stay
• Honeymoon couple must present proof of marriage within the past year upon check-in. Wedding certificate or marriage license will qualify.
• Services are valid per room per stay unless otherwise noted
• Services are subject to change or substitution based on availability at the discretion of the hotel
• No cash value for unused services

Available only through the Romance program.


Complimentary wedding packages include:

• Services of the Judge (legal) or Minister (non-legal)
• Wedding organization and personalization by our wedding coordinator
• Preferential location of room in the category reserved
• Preparation and ironing of the wedding dress and groom’s tuxedo/suit
• Complimentary suite for the groom the night before the wedding (subject to availability)
• Use of the wedding gazebo or beach location
• Bride’s bouquet
• Boutonniere for groom
• Wedding cake for 10 people
• One bottle of sparkling wine
• Special turndown service at night
• 15% discount on all spa treatments (product purchases not included)
• Honeymoon package
• Late checkout for bride and groom (based on availability)

Hotel restrictions and qualification:

• To qualify for this complimentary wedding a total of a total of 1 room in a Excellence Club Junior Suite Ocean Front (JOE) or higher room category with a minimum of 7 nights hotel stay or 5 rooms in any category for a minimum 7 night stay must be booked in any room category and must be purchased through the Romance program, including the wedding couple’s room.
• If the minimum room requirement is not met additional fees will apply for the wedding ceremony.
• Details on how to confirm the date, time, and location for your complimentary wedding will be provided to you by a Romance travel specialist after your reservation is confirmed with deposit or final payment.

Other information:

• Only ceremonies performed by a Justice of the Peace are legally binding and couples must fulfill the required government documentation prior to the wedding date. Please verify all requirements with the wedding coordinator of the hotel.
• Wedding ceremonies performed by a Minister are not legally binding and it is the couple’s responsibility to get married legally in their home country pre/post travel.
• Not included is the Justice of the Peace document arrangements, blood test, document translation fee and any registration fees.Contact hotel for up-to-date listing of costs.
• Weddings perform Monday through Saturday only, no Sunday services.
• Non hotel guests will be required to purchase day pass to attend ceremony.

Wedding Packages available for purchase:

Include the complimentary wedding services plus additional or upgraded services

• Excellence of Love Wedding Package
• Gold Excellence Wedding Package

For complete details see the Wedding Package information listed under the ‘Activities+More’ tab in the Destination section of our website for this destination.