Excellence Riviera Cancun - Adult Only
Riviera Maya - Puerto Morelos
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Puerto Juarez km 324-342
Playa del Carmen, Quintana Roo Mexico 77710
Luxury, 440 rooms, adult-only all-inclusive resort designed to reflect the charm of the Mexican Caribbean. Located on a sugar-white beach south of Cancun near the village of Puerto Morales. Spacious suite accommodations featuring whirlpool baths, 9 gourmet restaurants, an amazing spa offering indoor and outdoor treatments, and a state-of-the-art fitness center where guests are pampered and indulged.
Situated along a stretch of magnificent white sandy beach in the Riviera Maya, just north of Puerto MorelosDistance from airport: Cancún International Airport (CUN) - 10 miles
Distance from beach: Located on the beach
Distance from downtown:
Car rentals: Yes
Parking: Yes, complimentary
Hotel Rating: 4.5 (Deluxe)
Number of Rooms: 440
Room Category Descriptions:
All Junior Suites are equipped with private balcony, a sitting area, flat-screen TV, CD/DVD player, direct-dial telephone, complimentary high-speed Internet access, radio/alarm clock with iPod connectivity, laptop-size electronic in-room safe, iron and ironing board, in-room liquor and wine and stocked minibar with beer, juices, soft drinks, water and snacks. Full marble bathroom features a whirlpool bathtub, separate shower, hair dryer, vanity mirror and bathrobes and slippers. Additional features include a service box for room service, pillow menu and daily turndown service.
Guests staying in Excellence Club rooms receive the following amenities: private check-in and check-out; private concierge service(7:00 am - 11:00 pm); private lounge with complimentary Internet access, buffets and bar service (7:00 am - 11:00 pm); superior VIP toiletries; upgraded room service menu and minibar including premium in-room liquor and wine; private beach area; daily complimentary newspaper; complimentary beach bag for use during stay; shoe shine service; fruit basket in room daily; fresh flowers in room upon arrival; and one Aqua Wellness Spa Treatment (per person, per stay).
Details on hotel facilities for the physically challenged are available through our reservations sales staff. All handicap room requests must be processed through our reservations center on a special request basis with the hotels to confirm availability of rooms prior to arrival. Please call for details.Handicapped rooms: Yes
Preconfirmed handicapped rooms: Yes
TDD rooms: Yes
Wheelchair accessible: Yes
Wheelchairs available at hotel: Yes at an additional cost.
Handrails in bathroom: Yes
Roll-in showers: Yes
Bars in shower/chair: Yes
Shower lift: Yes
Alert Plus - Audio/visual alert system: No
Smoke detectors with flashing light: Yes
Lamps that flash on/off if phone rings: No
Shake alarms/pillows: No
Closed captioned TV: Yes
Seeing eye dogs allowed: No
Cocktail Lounges or Bars:
All-Inclusive Plan Rating: Full All-Inclusive
All-Inclusive Features Include:
Room Service: Yes - 24 hours
In-room Food Options: Snacks
Restaurant Reservations Required: No
Dining Restrictions or Limitations: No
Dining Surcharges: No
In-room Beverage Options:
Beverage Restrictions or Limitations: No
Beverage Surcharges: Yes - premium wines available for additional charge
Daytime Entertainment Options:
Evening Entertainment Options:
Children’s Activity Program: No - adults-only hotel
Daytime Activity Options:
Evening Activity Options:
Other Activity Options:
Activity Restrictions or Limitations: No
Activity Surcharges: No
Other Services or Amenities Included:
Hotel Services or Amenities NOT Included in the All-Inclusive Program:
Good to Know
Delta Vacations offers a Luxury program, featuring round-trip First Class or Delta One™ seating aboard Delta Air Lines® and luxurious accommodations, and a Romance program, featuring honeymoons and destination weddings.
This hotel is not currently part of the Delta Vacations luxury program. For luxury hotel packages, please visit Delta Vacations – Luxury.
Available only through the Romance program.Honeymoon couples staying at Excellence Riviera receive complimentary honeymoon amenities including:
Restrictions apply including:
Available only through the Romance program.
Complimentary wedding packages include:
Hotel restrictions and qualification:
Wedding Packages available for purchase:
Include the complimentary wedding services plus additional or upgraded services:
For complete details see the Wedding Package information listed under the ‘Activities+More’ tab in the Destination section of our website for this destination.