Now Sapphire Riviera Cancun
Riviera Maya - Puerto Morelos

Located near the quaint fishing town of Puerto Morelos, Mexico.

Distance from Airport: 15 minutes from Cancun's International Airport
Distance from Downtown: 25 minutes from Cancun's shopping area and Hotel Zone

Distance from Attractions:

• Xcaret (ecological-archeological theme park) – 9 miles
• Akumal – 11 miles
• Playa del Carmen – 12 miles
• Xel-ha (freshwater lagoons) – 22 miles
• Tulum Archeological site – 28 miles

Distance from Beach: Beachfront property

Local Transportation Options: Taxi
Car Rentals at Hotel: Yes
Parking: 24-hour, complimentary valet and self parking

Hotel Rating: 4 (Deluxe)
Number of Rooms: 496


Room Category Descriptions:

• ROH - Run of House
  Spacious accommodations that include bathroom with shower and tub, private and furnished balcony or terrace, bathrobe and slippers during stay, hair dryer, phone, 32-inch cable TV, electronic in-room safe, alarm clock with MP3 player docking station, air-conditioning, sitting area, iron and ironing board, coffee and tea, 24-hour room service, and a minibar refreshed daily with soft drinks, beer, and bottled water.
  Occupancy: 3 adults / 4 total
  Bedding: 1 king or 2 double beds, subject to availability at time of check in
• JSTV/JDTV/JKTV - Deluxe Junior Suite Tropical View
  Spacious accommodations that include bathroom with shower and tub, private and furnished balcony or terrace, bathrobe and slippers during stay, hair dryer, phone, 32-inch cable TV, electronic in-room safe, alarm clock with MP3 player docking station, air-conditioning, sitting area, iron and ironing board, coffee and tea, 24-hour room service, and a minibar refreshed daily with soft drinks, beer, and bottled water.
  Occupancy: 3 adults / 4 total
  Bedding: JSTV - 1 king or 2 double beds, subject to availability at time of check in
  JDTV - Double bed / JKTV - King bed
• JSOF/JDOF/JKOF - Deluxe Junior Suite Oceanfront
  Spacious accommodations that include bathroom with shower and tub, private and furnished balcony or terrace, bathrobe and slippers during stay, hair dryer, phone, 32-inch cable TV, electronic in-room safe, alarm clock with MP3 player docking station, air-conditioning, sitting area, iron and ironing board, coffee and tea, 24-hour room service, and a minibar refreshed daily with soft drinks, beer, and bottled water.
  Occupancy: 3 adults / 4 total
  Bedding: JSOF - 1 king or 2 double beds, subject to availability at time check in; JDOF - Double bed / JKOF - King bed

• PCTV/PDTV/PKTV - Preferred Club Junior Suite Tropical View
  Spacious accommodations that include bathroom with shower and tub, private and furnished balcony or terrace, bathrobe and slippers during stay, hair dryer, phone, 32-inch cable TV, electronic in-room safe, alarm clock with MP3 player docking station, air-conditioning, sitting area, iron and ironing board, coffee and tea,24-hour room service, and minibar refreshed daily with soft drinks, beer, and bottled water
  Occupancy: 3 adults / 4 total Bedding: PCTV - 1 king or 2 double beds, subject to availability at time of check in; PDTV - Double bed / PKTV - King bed
• PCOF/PDOF/PKOF - Preferred Club Junior Suite Oceanfront
  Spacious, 520 square-foot accommodations that include bathroom with shower and tub, private and furnished balcony or terrace, bathrobe and slippers during stay, hair dryer, phone, 32-inch cable TV, electronic in-room safe, alarm clock with MP3 player docking station, air-conditioning, sitting area, iron and ironing board, coffee and tea, 24-hour room service, and minibar refreshed daily with soft drinks, beer, and bottled water.
  Occupancy: 3 adults / 4 total
  Bedding: PCOF - 1 king or 2 double beds, subject to availability at time of check in; PDOF - Double bed / PKOF - King bed
  

Preferred Club Rooms also include:

• Personalized check-in and checkout with concierge service & 3 Internet Stations
• Upgraded in room amenities
• Preferred Club Lounge
• Upgraded bath amenities
• Pillow menu
• Complimentary Internet access in room
• Complimentary computer access in Club Lounge
• Upgraded minibar and room service menu
• Daily continental breakfast service in the lounge
• Afternoon hot and cold hors d.oeuvres; exquisite desserts & fine liquors in the lounge
• Complimentary newspaper in room every day (English and Spanish)

Room Details:

• Adjoining Rooms: 41 connecting Junior Suites, subject to availability at time of check in
• Air Conditioning: Yes
• Bathroom Amenities: Shampoo, conditioner, bubble bath, body lotion, soap, sewing kit, shoe shinner
• Balcony / Patio: Yes
• Cribs: Yes, complimentary and subject to availability at time of check in
• Internet Access: Yes, surcharge applies in Deluxe Junior Suite room types
• Iron / Ironing Board: Yes, in room
• Kitchen Facilities: No
• Non-Smoking Rooms: Yes, subject to availabiity at time of check in
• Rollaway Beds: Yes, subject to availability at time of check in
• Safe Deposit Boxes: Yes, in room at no additional charge
• Smoke Alarm / Sprinklers: Yes
• Telephone: Yes, direct dial phone
• Television / Radio: 32-inch Cable TV / Alarm clock with MP3 player docking station
  

Hotel Details:

• Babysitting Service: Yes, for an additional charge
• Check-in / Check-out: 15:00pm / 12:00 noon
• Child Ages: Children 4 years of age and under stay free with adult when using existing bedding
• Concierge: Yes
• Courtesy Room / Day Room: Yes, subject to availaiblity
• Elevators: No
• Housekeeping Service: Daily
• Luggage Check / Storage: Yes
• Luggage Porter / Bellhop: Yes
• Number of Floors: 3 floors per building
• Other Guest Services: Shops, Internet access, laundry service

Details on hotel facilities for the physically challenged are available through our reservations sales staff. All handicap room requests must be processed through our reservations center on a special request basis with the hotels to confirm availability of rooms prior to arrival. Please call for details.

Handicapped rooms: Yes
Preconfirmed handicapped rooms: Yes, subject to prior confirmation
TDD rooms: No
Wheelchair accessible: Yes
Wheelchairs available at hotel: Yes, 2, subject to availability
Handrails in bathroom: Yes
Roll-in showers: Yes
Bars in shower/chair: Yes
Shower lift: No
Alert Plus - audio/visual alert system: Yes
Smoke detectors with flashing light: Yes
Lamps that flash on/off if phone rings: Yes
Shake alarms/pillows: No
Closed-captioned TV: Yes
Braille: No
Seeing eye dogs allowed: Yes

Dining Facilities:

• Paramour - An elegant, romantic atmoshpere offereing French far. Adults only.
• Fresco - Mexican journey to delectable delights.
• Lemongrass - Taste the best in Asian Cuisine that includes Teppanyaki tables and Sushi bar.
• Cibu - Explore the rich flavors of the Mediterranean.
• Bluewater Grill - Offers some of the best fine cuts, and seafood and fish specialties.
• Market Cafe - Specializing in International cuisine, our buffet restaurant has exciting decor and offers an international menu in a casual atmoshpere.
• Room Service – Yes, 24 hours

Cocktail Lounges or Bars:

• Moments - Lobby bar
• Splash - Swim up bar at main pool.
• Eclipse Night Club - Dance the night away in this lounge offering great music.
• The Reef - The Preferred Club pool bar
• The Sandbar - The Preferred Club beach bar

Entertainment:

• Daily and nightly entertainment provided throughout the resort. Entertainment/activity schedule varies by season.

• Pool: 4 swimming pools - a free-form beachfront swimming pool, the exclusive Preferred Club swimming pool for adults, an activities pool, and 1 small kid's pool
• Whirlpool: Yes, 2 inside the spa
• Beach: 1-mile beach
• Watersports: Non motorized watersports, kayaks, sailing, hobie cats, windsurfing
• Spa: Full-service spa with massage cabins, body and facial treatments, spa boutique, and spa salon.
• Fitness Center: Gym with state-of-the-art equipment.
• Golf: No
• Tennis: 2 lighted tennis courts (surcharge applies after sundown)
• Shopping: Boutique and gift shop

All-Inclusive Plan Rating: Full All-Inclusive
All-Inclusive Features Include:

• Breakfast, lunch, and dinner buffet or a la carte
• Minibar in room (replenished daily with water, soft drinks, and beer)
• Non-motorized watersports, land sports, entertainment, activities, and use of fitness room
• Use of whirlpool, and sauna
• Explorers Club, daily stage show, table games, arcade, discotheque
• Entertainment theater every night and daily activities
• Scheduled shuttle to Cancun
• Tennis
• 24-hour room service
• Enjoy dinner and live entertainment at the NOW Jade Riviera Cancun in Riviera Maya with the new Dine-around program. Dine-around program provides the opportunity to experience the other resorts dining and evening entertainment. Transportation is not included. Please see hotel concierge for more details upon arrival.
• Taxes and gratuities

Dining Details:
Breakfast Options:

• Buffet - International Buffet

Lunch Options:

• Buffet - International Buffet
• Grill - Snack

Dinner Options:

• Mexican - Casual elegance attire required
• French - Casual elegance attire required
• Mediterranean - Casual elegance attire required
• Asian Bistro - Casual elegance attire required
• Grill - Casual elegance attire required
• Buffet
• Some dining facilities do not permit shorts or t-shirts.

Room Service: Yes, 24 hours
In-room Food Options: No
Restaurant Reservations Required: No
Dining Restrictions or Limitations: French Restaurant - must be 16 years of age and older.
Dining Surcharges: Yes, for lobster and prime cuts of meat

Beverage Details:
Drinks Included:

• Soft drinks, juice, coffee, tea, bottled water, domestic beer, wine, and house vodka, gin, rum, tequila, brandy, and whisky

In-room Beverage Options:

• Soft drinks, domestic beer, bottled water

Beverage Restrictions or Limitations: No
Beverage Surcharges: Yes, wine from the cellar and premium brand liquor


Entertainment Details:
Daytime Entertainment Options:

• Dancing lessons

Evening Entertainment Options:

• Shows in theater, live music (some nights), night themes

Children's Activity Program: Yes, Explorer's Club for children ages 4-12, from 9am - 10pm

• For details on the Children's Activity Program, please see the Family Program section for this hotel

Activity Details:
Daytime Activity Options:

• Water and land sports, including table tennise, snorkeling, beach volleyball, board games

Activity Restrictions or Limitations: No
Activity Surcharges: Yes, for snorkeling tour, deep-sea fishing, scuba diving, golf

Hotel Services or Amenities NOT Included in the All-Inclusive Program:

• Spa Services
• Golf
• Internet Service
• Laundry Service
• Phone Calls
• Transportation (taxi service)

• Minimum check-in age: 18
• Credit Card Deposit Required Upon Check In: Yes

Other Restrictions:

• Hotel does not accept spring breakers. Clients creating a disturbance can and will be removed from the property at their own expense.

• Year built: 2001

  Update 8/10/11 - Eclipse Night Club will have the carpet removed and undergo normal yearly maintainence now through August 31, 2012. This will not effect the operations to the theatre or nightly entertainment.

• On a good beach with lots of activities and a great place to rest and relax
• Cristal Check Safety First Award since 2004. Cristal is a world leader in implementation of integrated sanitary-hygienic systems
• Distintivo H Award since 2004 in recognition of food and beverage handling given by the Department of Tourism and it is endorsed by the Health Department
• All-suite resort
• Preferred Club amenities and services
• No restrictions on a la carte dining
• Enjoy dinner and live entertainment at the NOW Jade Riviera Cancun in Riviera Maya with the new Dine-around program. Dine-around program provides the opportunity to experience the other resorts dining and evening entertainment. Transportation is not included. Please see hotel concierge for more details upon arrival.
• AAA Four Diamond Award recipient

• Great for singles, couples, and families looking for relaxing getaway

• Located south of Cancun and North of Playa del Carmen. Bus or taxi required for off-property shopping
• Large property

• Child Ages: Children 4 years of age and under stay free with adult when using existing bedding
• Children's Activity Program: The Explorer's Club for kids offers a fully supervised children's program with arts and crafts, games, weekly camp out adventure, and big screen and movies on the beach. Daily activities open from 9:00am to 10:00pm for kids from 4-12 years old.
• Babysitting Service: Yes, for an additional charge.
• Children's Amenities: Kids pool, Explorer Club

This hotel is not currently part of the Delta Vacations luxury program. For luxury hotel packages, please visit Delta Vacations – Luxury.

Available only through the Romance program

Honeymoon couples staying at Now Sapphire Riviera Cancun receive complimentary honeymoon amenities including:

• Fresh fruit basket upon arrival
• Bottle of sparkling wine upon arrival
• Champagne breakfast in bed (reservations required upon check in)
• Special turn-down service one evening during stay
• 15% discount on all spa treatments

Restrictions apply including:

• Honeymoon couple must present proof of marriage within the past year upon check in. Wedding certificate, marriage license or copy of your wedding invitation will qualify.
• Services are valid per room per stay unless otherwise noted
• Services are subject to change or substitution based on availability at the discretion of the hotel
• No cash value for unused services

Available only through the Romance program

Complimentary wedding packages include:

• Service of Justice of the Peace or Minister
• Personal wedding coordinator
• Wedding Ceremony Location
• Preparation of the wedding dress and grooms tuxedo/suit
• Bride's bouquet
• Boutonniere for the groom
• Wedding cake and sparkling wine for 10 guests
• Romantic turn down service on wedding night
• 20% discount on all Spa treatments (product purchases not included)
• Honeymoon package
• Late check-out for bride and groom (based on availability)

Hotel restrictions and qualification:

• To qualify for this complimentary wedding a total of 5 rooms must be booked any room category for a minimum 3 night stay or a required room category for 7 nights must be purchased through the Romance program, including the couple's room.
• If the minimum room requirement is not met additional fees will apply for the wedding ceremony.
• Details on how to confirm the date, time, and location for your complimentary wedding will be provided to you by a Romance travel specialist after your reservation is confirmed with deposit or final payment.

Other information:

• Only ceremonies performed by a Justice of the Peace are legally binding and couples must fulfill the required government documentation prior to the wedding date. Please verify all requirements with the wedding coordinator of the hotel.
• Wedding ceremonies performed by a Minister are not legally binding and it is the couple's responsibility to get married legally in their home country pre/post travel.
• Not included is the blood test, document translation fee and any registration fees. Contact hotel for up-to-date listing of costs.
• Weddings perform Monday through Saturday only.
• Non Now Sapphire Riviera Cancun guests will be required to purchase day pass to attend ceremony.
• All prices, packages, and requirements are subject to change without notice.

Government regulation and required documentation to get married in Mexico (legal civil ceremony):

• A minimum of 4 business days is needed from date of arrival in the country to compete all required paperwork and tests prior to ceremony
• Civil ceremonies are not performed on Sundays
• Couples 17 years of age and under require parental approval.

• Completed marriage application (provided at hotel)
• Valid passports
• Tourist information card (provided upon entry to Mexico)
• Original blood tests to determine blood type, HIV, and STD. Tests must be performed in the destination. Results generally take 24 hours to receive and are valid for up to 14 days. If tests are positive, the wedding ceremony cannot be performed.
• Four witnesses with valid passports. Witnesses may be provided by the hotel if you do not have witnesses traveling with you.
• Divorced individuals must provide a certified copy of the divorce decree.
• Death certificates and divorce decrees submitted with the marriage application remain on file in Mexico and will not be returned to you.
• Widowed individuals must provide a certified copy of the former spouse's death certificate.
• All documents must be translated into Spanish by an on-site translator (available at hotel)
• Additional documentation requirements if you are marrying a Mexican national citizen

  Please note that Government required documentation is subject to change. All information should be verified directly with the Wedding Planner at the hotel prior to travel.

Available only through the Romance program.

The following wedding packages are available for purchase by guests staying at Now Sapphire Riviera Cancun:

Highlights of the Now to Eternity package include:

• Services of a Justice of the Peace (legal ceremony) or Minister (symbolic ceremony)
• Services of a personal wedding coordinator
• Wedding ceremony location-Effective thru 12/23/11
• Effective 12/24/11 - Use of wedding gazebo
• Bride's bouquet and groom's boutonniere-Effective thru 12/23/11
• Effective 12/24/11 - Bride's bouquet
• 1 corsage and 1 boutonniere for bridesmaid and best man-Effective thru 12/23/11
• Effective 12/24/11 - 2 corsages and 2 boutonnieres for attendants
• Effective 12/24/11 - Silver dinner wedding reception for up to 20 guests
• 1 floral centerpiece for reception dinner table
• Effective 12/24/11 - Wedding cake and sparkling wine for up to 20 guests
• Effective 12/24/11 - 1-hour Silver cocktail party with hors d'oeuvres for up to 20 guests
• Bride's hairstyling for ceremony
• Make-up application for bride
• Effective 12/24/11 - 15% discount on all spa treatments (products not

included)

• Photo package with 24 full-color photos-Effective thru 12/23/11
• Swidish couples massage treatment (50 minutes)-Effective thru 12/23/11
• Honeymoon package
• Complimentary room upgrade to immediate superior category (based on availability)- Effective thru 12/23/11
• Effective 12/24/11 - Waterford truly your etched flute pair
• Late check-out for bride and groom (based on availability)

Highlights of the Divine wedding package include:

• Services of a Justice of the Peace (legal ceremony) or Minister (symbolic ceremony)
• Services of a personal wedding coordinator
• Preparation of the wedding dress and the groom's tuxedo/suit
• Effective 12/24/11 - Use of wedding gazebo
• Wedding gazebo décor – chairs with white covers, ceremonial table, and carpeted walkway
• Bride's bouquet and groom's boutonniere-Effective thru 12/23/11
• Effective 12/24/11 - Bride's bouquet
• 2 corsages and 2 boutonnieres for attendants
• Devine dinner wedding reception for up to 25 guests-Effective thru 12/23/11
• Effective 12/24/11 - Gold dinner wedding reception for up to 20 guests
• 1 floral centerpiece for reception dinner table
• Wedding cake and sparkling wine for up to 25 guests-Effective thru 12/23/11
• Effective 12/24/11 - Wedding cake and sparkling wine for up to 20 guests
• 1-hour Devine cocktail party with hors d'oeuvres for up to 25 guests- Effective thru 12/23/11
• Effective 12/24/11 - 1-hour Golf cocktail party with hors d'oeuvres for up to 20 guests
• DJ for 2 hours during reception (lighting not included)-Effective thru 12/23/11
• Effective 12/24/11 - Live Mexican Trio (1 set)
• Bride's hairstyling for ceremony
• Make-up application for bride
• 20% discount on all spa treatments (products not included)-Effective thru 12/23/11
• Effective 12/24/11 - 15% discount on all spa treatments (products not included)
• Photo package with 24 full-color photos upgraded prints and wedding album -Effective thru 12/23/11
• Effective 12/24/11 - Photo package with 50 full-color photos and wedding album
• Videographer (30-minute edited DVD)
• Romantic dinner on the beach (one evening during stay)-Effective thru 12/23/11
• 1 Spa treatment choose from: 1 Swedish massage for two, 1 European

facial for two or 1 Salt body glow scrub for two

• Late check-out for bride and groom (based on availability)
• For complete details see the Wedding Package information listed under the 'Activities+More' tab in the Destination section of our website for this destination.

  Restrictions and conditions may apply. Specific documents are required to get married in Mexico. Details on how to confirm the date, time, and location for your wedding will be provided to you by a Romance travel specialist after your reservation is confirmed with deposit or final payment.