El Dorado Royale, A Spa Resort, by Karisma

El Dorado Royale is located 15 minutes north of Playa del Carmen and 5 minutes south of Puerto Morelos.

Distance from airport: 16.25 miles
Distance from attractions: Playa del Carmen - 15.5 miles, Downtown Cancun - 25.5 miles and Tulum 54.5 miles
Distance from beach: On the beach
Distance from downtown: 15.5 miles from Playa del Carmen
Location transportation options: Shuttle vans, taxi
Car rentals at hotel: Yes
Parking: Complimentary

Hotel rating: 5 (Luxury)
Number of rooms: 605

Room category descriptions:

• JAC - Jacuzzi Junior Suite
  Jacuzzi Junior Suite has beautiful garden views with natural materials such as wood and marble. Each suite has a jacuzzi, air conditioning, ceiling fan, night table, radio/alarm clock, safety deposit box, private bath or shower, hair dryer, cable TV, amenity kit, terrace or balcony with a hammock and 2 chairs, mini bar with beer, water, soft drinks refilled once a day, iron & ironing board and a coffee maker
  Occupancy: 3 adults/3 total
  Bedding: 1 king bed or 2 double beds, subject to availability at time of check-in
  

All ocean view suites

• OV - Ocean View Jacuzzi Junior Suite
  The ocean view suite has natural materials such as wood and marble. Each suite has air conditioning, ceiling fan, night table, radio/alarm clock, safety deposit box, private bath or shower, hair dryer, cable TV, amenity kit, terrace or balcony with a hammock and 2 chairs, mini bar with beer, water, soft drinks refilled once a day, iron & ironing board and a coffee maker
  Occupancy: 3 adults/3 total
  Bedding: 1 king bed or 2 double beds, subject to availability at time of check-in
  
• OF - Ocean Front Jacuzzi Junior Suite
  Occupancy: 3 adults/3 total
  Bedding: 1 king bed or 2 double beds, subject to availability at time of check-in
  
• SUJR - Swim-up Jacuzzi Junior Suite
  Enjoy all of the features of the Junior Suite with partial ocean views. Relax on your water-mirror balcony and step directly into a unique lazy river that connects to the main pool with swim up bar. The swim up suite has natural materials such as wood and marble. Each suite has air conditioning, ceiling fan, night table, radio/alarm clock, safety deposit box, private bath or shower, hair dryer, cable TV, amenity kit, terrace or balcony with a hammock and 2 chairs, mini bar with beer, water, soft drinks refilled once a day, iron & ironing board and a coffee maker
  Occupancy: 2 adults/2 total
  Bedding: 1 king bed
  

• PRS - Presidential Suite
  Step inside the Ocean Front Presidential Suite, accommodations fit for distinguished guests and anyone else they bring with them on their luxurious travels. The Presidential Suite includes a master bedroom, 2nd bedroom, living room, dining room, private swimming pool, indoor and outdoor Jacuzzis, outdoor hammocks, and more. The Presidential Suite goes above and beyond your wildest expectations of extravagance, and the amenities are just the beginning of your indulgent package; Oversized bathrooms for both bedrooms, Plasma TV and DVD player in both bedrooms, surround sound theater in living room, ceiling fans, air- conditioning, fine Italian linens, iron and ironing board in both bedrooms, lavish amenities kit, products by Bvlgari, private swimming pool with personal chaise lounge chairs and beds. Inside your personal kitchenette you will find blender, coffee maker, microwave, stovetop, and crystal glassware

Room details:

• Adjoining rooms: No
• Air conditioning: Yes
• Bathroom amenities: Private bath or shower, hair dryer, Jacuzzi tub, bathrobes
• Balcony: Yes
• Cribs: No
• Internet access: Yes, additional fees may apply
• Iron/ironing board: Yes, in room
• Kitchen facilities: No
• Non-smoking rooms: Yes, subject to availability
• Rollaway beds: No
• Safe deposit box: Yes (complimentary electronic in-room safe)
• Smoke alarm/sprinklers: Yes/No
• Telephone: Yes, additional fees may apply
• Television/radio: Color cable TV/ Radio alarm clock

Hotel details:

• Babysitting service: No
• Check-in/check-out: 3:00pm/ 12:00pm
• Children ages: No children allowed
• Concierge: Yes
• Courtesy room/day room: Yes, subject to availability
• Housekeeping service: Daily
• Luggage check/storage: Yes
• Luggage porter/bellhop: Yes
• Number of floors/elevators: 3 floors/ No
• Guest services: Turn down service, wedding service

Handicapped rooms: No

Dining Facilities:

• D'Italia - Contemporary Italian cuisine. Open for dinner a la carte from 5:30pm - 10:00pm. Stylish air-conditioned specialty restaurant. Non-smoking restaurant. Dress code required - No T-shirts, tank-tops, shorts, Bermuda shorts, tennis shoes or beach sandals
• El Cocotal - Elegant air conditioned restaurant serving a la carte breakfast from 7:00am - 11:00am and dinner a la carte from 5:30pm - 10:00pm. Non-smoking restaurant. Dress code required - No T-shirts, tank-tops, shorts, Bermuda shorts, tennis shoes or beach sandals. Chef's menu changed daily, a variety of house wines are offered.
• Kampai - Pacific rim cuisine a la carte. Open for breakfast from 7:00am - 11:00am; lunch 12:30pm - 3:00pm and dinner 6:00pm - 10:00pm. Non-smoking restaurant. Dress code required - No T-shirts, tank-tops, shorts, Bermuda shorts, tennis shoes or beach sandals
• La Isla - A la carte International cuisine. Open air Palapa restaurant. Features continental breakfast from 6:00am - 7:00am and international breakfast from 7:00am - 11:00am, lunch 12:30pm - 3:30pm. Dinner from 6:00pm - 10:00pm. Non-smoking. Dress code required - Pants or bermuda shorts, t-shirts with sleeves, and any kind of shoe except beach sandals
• Jo Jo's Caribbean Seaside Grill - Caribbean cuisine. Lunch served from 11:00am - 4:00pm. Caribbean delights served from 6:00pm - 10:00pm. Non-smoking restaurant.
• Las Fuentes - Culinary theatre and lounge. Breakfast 7:00am - 11:00am. Dinner and Chef's performance 6:00pm & 8:30pm. Dinner is prepared to order in one of five open kitchens, live cooking. "Flavors and Colors of Mexico" is open from 6:00pm - 10:00pm. Non-smoking restaurant. Dress code required - o T-shirts, tank-tops, shorts, Bermuda shorts, tennis shoes or beach sandals
• La Fondue - Dinner from 5:30pm - 10:00pm. Try one of many gourmet fondues while sipping away a splendid glass of wine. Non-smoking restaurant. Dress code required - Pants or bermuda shorts, t-shits with sleeves and any kind of shoe except beach sandals.
• La Cabaña Pizza - Open from 12:00noon - 5:00pm. Wood burning oven pizzas served to order and a selection of Angus burgers, gourmet bites among other succulent Mexican "botana" preparations.
• Rincon Mexicano - Open from 12:00noon - 5:00pm, authentic Mexican delicacies.

• Room service available 24 hours - Unlimited order from the 24 room service (restrictions apply durning rainy days)

Cocktail lounges/bars:

• Lobby Bar Martinis - 12noon - 2:00am. Serving premium brand beverage selections. Spectacular view of the Caribbean sea and music.
• Healthy Bar - Open from 8:00am - 4:00pm. Serving fresh fruit, whole-wheat cookies and smoothies
• Bar Las Guacamayas - 5:00pm - 2:00am. Serving cold Mexican beers, cheladas, exotic cocktails or aged tequila. Live music.
• Swim up Bar La Isla - 9:00am - 5:00pm. Located at the main pool.
• Swim up Bar Las Fuentes - 9:00am - 5:00pm. Swim up bar located at Las Fuentes swimming pool.
• Bar Cotorros - 8:00am - 4:00pm. Healthy Bar.
• Gaviotas Seashore Bar - 9:00am to 11:00pm. Located in front of Kampai restaurant.
• Swim up Bar Tucanes - 9:00am - 5:00pm. Swim up bar also offering a shaded area with comfortable seating.
• Beach Bar - 9:00am - 2:00am. Located at the beach with spectacular views of the ocean.

Entertainment: Comedy shows, musicals, and dancing programs
Room service: Yes, 24 hours unlimited

Pool: Yes/ 13 outdoor pools (one saltwater pool) and towel service in pool and beach area, drink service on the beach.
Whirlpool/sauna: Yes, outdoor whirlpool and each room has in room Jacuzzi/Yes
Beach: Yes, towel service, drink service on the beach.
Water sports: Yes, non-motorized, paddleboats, kayaks, and snorkeling gear, Scuba clinics in the pool, Wave runners and Parasailing at extra cost.
Spa:

• Massages: Relaxing & anti-stress, Swedish, sports, reflexology & shiat-su. Sky Massage
• Facials: Deep cleansing, moisturizing, nourishing, revitalizing & oxygenating.
• Special body treatments: Exfoliating body scrub, milk bath, thermal mud massage, royale deluxe.
• Beauty salon: Manicure, pedicure and braids.

Fitness Center: Yes
Golf: 20 minutes away from the Playa Golf Club, additional fees may apply
Tennis: Yes, 2 hard surface lighted tennis courts. Rackets and balls provided free of charge. Restrictions apply if used at night.
Shops: Yes, Gift shop & Logo shop

Full all-inclusive plan rating includes:

Gourmet Inclusive by Karisma

• Accommodations as selected
• Welcome glass of sparkling wine
• All meals and Gourmet Bites
• Unlimited local and selection of international premium brands, Alcoholic and non-alcoholic beverages.
• Minibar with beer, water, and soft drinks refilled once a day.
• Daily and nightly activity program.
• Bicycles provided to ride around the premises.
• Non-motorized water sports: paddleboats, kayak and snorkeling gear.
• Scuba clinics in the pool.
• Hospitality desk
• 13 swimming pools, one of which is a natural salt-water pool.
• 2 hard surface lighted tennis courts. Rackets and balls provided free of charge. Restrictions apply if used at night.
• Taxes and gratuities included.
• Live music and shows.
• Shopping tours to Cancun and Playa del Carmen. Reservations required.
• Fitness center
• Sauna and steam room
• 24 hour room service. Restrictions apply on rainy days

Minimum check-in age: 18
Credit card deposit required upon check-in: Yes

Year built: 2001
Renovations: 2006

• Gourmet Inclusive
• Health and beauty spa, fitness center, saltwater pool surrounded by a rock wall, nice beach
• Adults only resort
• All rooms feature an in room Jacuzzi
• Self-contained private resort
• Deluxe European spa right on-site
• Several options for room categories
• 24 hour room service
• All a la carte dinning
• Vast majority of the rooms are very close to the beach
• Perfect for couples or honeymooners and people celebrating their wedding anniversaries, who want to "get away from it all" and desire a luxurious spa property not too far outside of Cancun.
• Set amid 500 acres of jungle and has 1.5 miles of beach
• El Dorado Royale received AAA Four Diamond Award

• Property is spread out
• Credit card deposit due at time of check in

Children ages: No children allowed at the hotel

Available only through the Luxury program.

Guests purchasing a package through the Luxury program enjoy the following special privileges at El Dorado Royale, a Spa Resort:

• All rooms feature double Jacuzzi
• VIP check-in
• Cold towels and beverage upon arrival
• Twice daily housekeeping
• Nightly turn down service and nightly petit four
• In room bar service
• Gourmet Inclusive dining experience
• AAA Four Diamond Award winner
• $50 resort credit for stays of 3-6 nights or $100 resort credit for stay of 7 nights or more

Available only through the Romance program

Honeymoon couples receive the following:

• Private candlelight dinner on the beach
• Bottle of domestic champagne
• Tropical flower arrangement
• Couples 30-minute massage lesson
• Guaranteed king-size bed
• Special in-room towel arrangement daily
• Bathrobes for use during stay
• $50 resort credit for stays of 3-6 nights or $100 resort credit for stays of 7 nights or more

Restrictions apply including:

• Applicable room categories: Oceanfront Jacuzzi Jr Suite (OF), Swim-up Jacuzzi Jr Suite (SUJR)
• 3-night minimum stay required
• Honeymoon couple must present proof of marriage within 30 days pre or post wedding day. Wedding certificate or marriage license will qualify.
• Services are valid per room per stay unless otherwise noted
• Services are subject to change or substitution based on availability at the discretion of the hotel
• No cash value for unused services

Available only through the Romance program



Complimentary wedding packages

• In order to qualify for complimentary wedding, the wedding couple's room must be a Casita Suite or higher for a 7 night minimum stay at the El Dorado Castias Royale plus an additional 15 rooms nights booked in any room category at the El Dorado Royale or the El Dorado Casitas Royale.
• If the minimum room requirement is not met additional fees will apply for the wedding ceremony.
• Details on how to confirm the date, time, and location for your complimentary wedding will be provided to you by a Romance travel specialist after your reservation is confirmed with deposit or final payment.

Available only through the Romance program

The following wedding packages are available for purchase by guests staying at El Dorado Royale, A Spa Resort, by Karisma in Riviera Maya:

Highlights of the Gold Wedding Package include:

• Filing of all documents
• Services of a Justice of the Peace or non-denominational Minister
• Professional services of an onsite wedding coordinator
• Decoration of wedding location including aisle runner, chairs for 12 people, and table with white linens
• Romantically decorated suite on wedding night
• Fresh floral bridal bouquet
• Professional wedding photographer and 36 color picture package plus negatives
• Handmade wedding album
• And more

Highlights of the Silver Wedding Package include:

• Filing of all the documents
• Services of a Justice of Peace or Non-Denominational Minister
• Professional services of an on-site wedding coordinator
• Decoration of wedding location including aisle runner, chairs for 12 people, and table with white linens
• Romantically decorated suite on wedding night
• Fresh floral bridal bouquet
• And more

Highlights of the Pearl Wedding Package include:

• Filing of all documents
• Services of a Justice of the Peace or non-denominational Minister
• Professional services of an onsite wedding coordinator
• Mexican or souvenir wedding certificate
• Translation of ceremony

• Wedding ceremony location including red carpet aisle runner, table with white linens and chairs for 12 people
• And more

  Plus amenities of the complimentary honeymoon and wedding package which includes private romantic candlelight dinner on the beach for the couple, chilled bottle of domestic champagne delivered to room upon arrival, tropical flower arrangement in room, guaranteed king-size bed, couples 30-minute massage lesson, romantically decorated suite, special in-room towel arrangement daily, and use of bathrobes during stay.

  For complete details see the Wedding Package information listed under the ‘Activities+More’ tab in the Destination section of our web site for this destination.

  Restrictions and conditions may apply. Specific documents are required to get married in Mexico. Details on how to confirm the date, time, and location for your wedding package will be provided to you by a Romance travel specialist after your reservation is confirmed with deposit or final payment.