Terms & Conditions

General Information

  • All hotel and flight taxes and fees required by the U.S. government ARE INCLUDED—Federal Excise taxes, Passenger Facility Charges, September 11th Security Fees, any applicable International Air Transportation Taxes, and other U.S. and foreign user, inspection, security, or other similarly based charges, fees, or taxes—as well as fuel surcharges, if applicable.
  • All prices quoted are in U.S. dollars and are confirmed at the time of reservation.
  • Prices include charges for planning, servicing and operating packages and are subject to change without notice.
  • Prices DO NOT include passport and visa fees as required by destination traveling to or any applicable hotel/resort fees or departures taxes collected by hotel/resort/airport at destination.
  • Delta Vacations is not responsible for personal injury or property damage caused by any negligent act or omission by the air carrier, hotel, or other suppliers of any of the services being offered in connection with this trip, unless there is negligence on our part. However, in no event shall any party be liable for consequential damages. Delta Vacations representatives may be employees of MLT Vacations or may be employees of a third party. Delta Vacations reserves the right to substitute accommodations due to circumstances beyond our control.
  • Delta Vacations does not accept responsibility for loss of or damage to luggage or any belongings while in the custody of any airline, bus company, or hotel.
  • Airlines have specific luggage allowances. It is the passenger's responsibility to comply with those allowances, or excess/overweight baggage charges may apply and will be collected at the ticket counter of the departing airport.
  • Airlines have varying luggage fee policies. View details on luggage fees by carrier.
  • By purchasing, you agree to receive e-mails related to your trip with Delta Vacations.
  • Bonus miles, in addition to credited flight miles, are earned with the purchase of an air and hotel package. SkyMiles account numbers must be applied to your booking prior to departure.
  • Passengers flying on SkyMiles awards will not receive mileage credit and are not eligible for any bonus miles.
  • Delta Vacations reserves the right to vary package inclusions, itineraries, options, and in some cases, hotels if necessary.
  • Once payment is applied, applicable cancellation and/or change fees will be assessed, some maybe nonrefundable.
  • Name changes made to confirmed car rental bookings may result in a price change to the current available rate.
  • Delta Vacations is managed, operated and marketed by MLT Vacations.

Travel Identification

  • Domestic Travel: All passengers 18 years of age or older are required to present 1 form of government-issued photo ID (such as a valid driver's license) or 2 forms of non-photo identification, 1 of which must be a state or federal agency-issued (such as a U.S. Social Security card), before boarding a flight. Failure to present positive identification can result in denied boarding and no refunds will be granted.
  • Proof of Citizenship: To enter or return from a foreign country, all passengers are required to present appropriate documentation. Each country, including the USA, has different requirements and these requirements are subject to change at any time. It is the passengers' responsibility to have the correct documentation. For up-to-date entry requirements, see Help/FAQs. Non-U.S. citizens are also required to check for proper documentation requirements.
    • For certain countries a notarized consent from both parent(s) or legal guardian(s) is required for children under age 18 traveling alone, with one parent, or in someone else's custody; or a notarized birth certificate showing only one parent, a parent's death certificate, or a court order of child custody MAY also be permissible. Passengers are required to check for proper documentation requirements. Minors traveling alone must be met by an adult.
  • Health Requirements: You are responsible for complying with the health requirements of the countries you intend to visit. Check with your physician regarding any immunizations that may be recommended or required.

NOTE: Delta Vacations is not responsible for failure to present proper documentation. Incorrect documentation could result in denied entry and forfeiture of all monies paid.

Air Transportation

  • All tickets must be issued by Delta Vacations.
  • Airfares are guaranteed upon receipt of full payment.
  • Restrictions apply for unaccompanied minors. Please contact Delta Vacations reservations or your travel agent for further information.
  • FAA regulations require that a separate seat be purchased for a child 2 years of age or older; a lap-held child under 2 years old does require a purchased ticket for travel outside U.S. 50 states at 10% of the adult base fare, plus applicable taxes and fees.
    • Birth certificates may be required at check-in as proof of age.
    • Passengers 15 years of age or older may legally hold a child in their lap.
    • Only 1 child under the age of 2 years old per passenger is allowed

Flight/Hotel Transfers

If airfare was not purchased through us—and this vacation includes airport/hotel transfers—we must be advised of the flight numbers, flight arrival and departure times, and dates of travel, in order to arrange and provide your transfers. Failure to do this will result in a forfeiture of transfers and no refund will be given.

Hotel Accommodations and Activities

  • Delta Vacations cannot guarantee fulfillment or special arrangements or requests, such as adjoining rooms, special bed configurations, or nonsmoking room requests.
  • Handicap accessibility varies widely between hotels in international destinations; although listed as handicap accessible it may not be ADA (Americans with Disabilities Act) compliant. For specific details on the accessibility of a hotel and its rooms, please contact Delta Vacations.
  • Handicap accessible rooms are on a request-only basis, based on availability.
  • Optional sightseeing, entertainment, and/or transportation options cannot be purchased separately.

Car Rental Information

  • Each rental day is based on a 24-hour rental period beginning at the time you pick up your car.
  • Drivers must have a valid driver's license held for at least one year and be at least 25 years of age
  • Some countries or car categories may also stipulate a minimum or maximum age limit.
  • Passport identification may be needed at the time of car pick-up in international destinations.
  • Charges not included at the time of booking include: Collision Damage Waiver, Personal Accident Insurance, Theft Protection Coverage, gasoline, applicable taxes for optional services, local taxes, airport service charges, additional driver charges, and drop-off charges.
  • On delivery of your car, you will be required to leave a credit card to cover the insurance deductible.
  • Additional fees may apply and will vary by country.
  • Car rental companies or tour operators will not make partial refunds on unused services or apply any portion of the rental to charges for gasoline, insurance, or damages.

Payment Policies

Standard Payment Policy

  • For reservations for travel within 30 days: full payment is required at the time the reservation is confirmed.
  • For reservations for travel outside of 31 days: payment may be applied as a deposit and a final payment. All payment information is required at the time of reservation; however only the deposit will be charged upon confirmation of reservation; final payment will be charged 31 days prior to departure.
  • We accept the following forms of payment:
    • American Express, Visa, MasterCard, Discover, and Diner's Club, including Carte Blanche and Montage
    • Miles from your SkyMiles account
    • Delta Vacations gift cards or travel certificates
    • Delta Air Lines-issued Transportation Credit Vouchers (TCV), Electronic Credit Vouchers (ECV/E-TCV), or Miscellaneous Charge Orders (MCO), or Electronic Denied Compensation Credits are accepted as forms of payment towards the flight portion of a Delta Vacations package, as long as travel begins on or before one year from the issue date and in accordance with terms and conditions on the certificate/voucher. You will have the following payment options:
      • If Hold for 24 Hours is allowed, select that option, and call 1-800-800-1504 to confirm your reservation and apply payment.
      • If Hold for 24 Hours is not allowed, select Purchase Now, and call 1-800-800-1504 immediately to apply your travel certificate and receive credit.

Or, you can call 1-800-800-1504 to make your reservation. Please note: a $20 charge applies to new bookings.

Payment Policy for Travel Agent Affiliate Partner Program

  • Full payment is required at the time the reservation is confirmed.
  • We accept the following forms of payment:
    • American Express, Visa, MasterCard, Discover, and Diner’s Club, including Carte Blanche and Montage
    • Delta Vacations gift cards or travel certificates
  • Hotels and suppliers may have more restrictive rules for holiday and special packages; special payment policies may apply.

Cancellation & Change Policy

The following are per person cancellation fees; additional charges may be assessed by Delta Vacations suppliers.

  Cancel/Change Penalties
All fees indicated are per person
Reservation Type and Components 31 or More Days Prior to Departure 30-11 Days Prior to Departure 10-4 Days Prior to Departure 3-0 Days Prior to Departure
Flight/Hotel and
Hotel only
Reservations

Airfare

Varies depending on airfare rules

Cancel - Nonrefundable
Change - Per airfare rules
No Show - Nonrefundable

Hotel* No Penalty $30 - U.S. and Canada
$50 - All other destinations
$200 - U.S. and Canada
$400 - All other destinations
Nonrefundable
Sandals Resorts
For bookings
May 14, 2013 and after
No Penalty • 30-15 days prior to arrival - $200 per person
• 14 days prior to arrival - nonrefundable
Beaches Resorts &
Grand Pineapple Resorts

For bookings
May 14, 2013 and after
No Penalty • 30-15 days prior to arrival - $200 per person
• 14 days prior to arrival - nonrefundable
• Cancellation/revision fee applies if the number of passengers is reduced 14 days prior to arrival:
25% per cancelled person or $750 whichever is less
Other refundable items (cars, tours, etc.) No Penalty Nonrefundable
Other nonrefundable items and Travel Protection Plan Nonrefundable
Form of refund ** Airfare: Original form of payment*** or travel certificate, depending on airfare rules
Other refundable items: Original form of payment***
Travel Certificate Not Applicable
*Hotel

Some hotel rates may be nonrefundable.

4 or More Days Prior to Departure

  • Customers may change to a different hotel or change rooms within the same hotel, and the change fee will be waived if the change results in additional hotel revenue being collected.
  • If the change does NOT result in additional hotel revenue being collected, the fees above will apply.

0-3 Days Prior to Departure

  • Customer may change room categories within the same hotel, and the change fee will be waived if the change results in additional hotel revenue being collected.
  • Customers may choose to change to a different hotel, however, the hotel portion is nonrefundable, and customer is responsible for applicable rates for the new hotel.

Examples of "other nonrefundable items" are train tickets, event or show tickets, theme park passes, etc.

**Refund = total cost of booking less fees and nonrefundable services.

***Miles used as payment are refunded as a voucher.

Updated May 14, 2013

Rules and Restrictions

  • Prices, fees, and rates are subject to change without notice.
  • By purchasing, you agree to receive e-mails related to your trip with Delta Vacations.