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Vacation Planning, Destinations, and Packages

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Why should I purchase a vacation package with Delta Vacations?

There are countless ways to book a vacation, but only Delta Vacations, the official vacation provider of Delta Air Lines®, gives you the benefits, flexibility and service to truly own your vacation experience. We offer custom-created vacations, inspired by hundreds of destinations, thousands of accommodations and endless activities; the Vacation Price Pledge – the best price when you bundle, book and save; more ways to rack up bonus miles and earn toward your Medallion® status through the SkyMiles® program and so much more.

What origins and destinations does Delta Vacations offer?

Delta Vacations offers great vacation packages from any city in the U.S. and Canada served by Delta Air Lines to more than 250 vacation destinations around the world including Mexico, the Caribbean, U.S., Hawaii, Canada, Central America, South America, Europe, Asia, Australia, New Zealand, Africa and the Middle East.

Why aren't all destinations and packages available to purchase online?

Some of our more specialized packages require customization, and need to be handled by one of our vacation specialists or professional travel agent partners. In addition, our vacation specialists are able to submit a request for special services such as handicap-accessible rooms. Please call 1-800-800-1504 or your travel professional for assistance.

How do I get the best value for my vacation?

There are several ways to find the best deal on your vacation. Check the Special Deals & Offers page on our website for special offers and money-saving discounts on vacation packages. Plus you save when you bundle and book.

What's this about Air France Holidays and Alitalia Vacations?

Delta Vacations has teamed up with Air France Holidays and Alitalia Vacations to bring you the best of Europe. Air France Holidays and Alitalia Vacations' customers in the United States and Canada can plan vacations, make reservations and be serviced by Delta Vacations. This partnership features a broad variety of Europe destinations available via the SkyTeam® Alliance, including Delta Air Lines, Air France and Alitalia.

What hotel classification system do you use?

Our hotel ratings reflect the opinions from a variety of sources including our own experienced Product managers, customer feedback and travel industry reference materials.

What does European Plan (EP) and All-Inclusive (AI) mean?

Many Mexican and Caribbean resorts offer a European Plan and/or an All-Inclusive plan. A European Plan hotel rate does not include any meals or beverages. An All-Inclusive hotel rate includes all meals and beverages. All-Inclusive plans do vary, so please check the specific hotels for details.

How do I get a copy of one of your brochures?

Fill out an online brochure request.

What are the luggage policies for Delta Vacations?

Airlines have varying baggage fees and policies. Delta’s policy can be found here. For other baggage policy information, contact the airline operating your flight.

Where can I get passport, visa and health requirement information?

Domestic Travel
All passengers 18 years of age or older are required to present one form of government-issued photo ID (such as a valid driver's license) or two forms of non-photo identification, one of which must be state or federal agency-issued (such as a U.S. Social Security card), before boarding a flight. Failure to present positive identification can result in denied boarding and no refunds will be granted.

International Travel
Government legislation requires all people traveling via air to and from the U.S. or Canada to have a passport. For complete details, see Entry Requirements.

What are the insecticide requirements in certain destinations?

Some countries require airlines to treat the passenger cabins with insecticides. For more information, please refer to the following website:

Making a Reservation

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How do I make a reservation?

Delta Vacations creates promotional codes so a specific discount can be applied toward your booking. You can find promotional codes in the Special Deals & Offers section of the website.

What are promotional codes and how do I use them?

Delta Vacations creates promotional codes so a specific discount can be applied toward your booking. You can find promotional codes in the Special Deals and Offers section of the website.

How do I reserve more than one room?

Currently, one hotel room can be reserved on a booking. If you need more than one room, they can be reserved by calling the Delta Vacations Customer Engagement Center at 1-800-800-1504 or your professional travel agent. If you prefer to purchase your vacation online, you can make separate bookings with one hotel room per booking.

How do I make a special room request?

Requests such as bed type, non-smoking rooms, cribs and rollaways can be made during the reservation process. For more advanced requests or handicap-accessible rooms, please contact the Delta Vacations Customer Engagement Center at
1-800-800-1504 or your professional travel agent.

Is it safe to purchase a vacation via the Internet?

Totally and completely. When you sign in to make a reservation, all your transactions are protected by powerful Secure Sockets Layer (SSL) encryption technology and site verification provided by COMODO and the UserTrust Network. SSL encrypts your credit card number, name, address, and phone number before they travel over the Internet. This makes doing business over the Internet as secure as purchasing by phone.

However, we understand that each person has their own level of comfort when it comes to making a purchase via the Internet, and for that reason, you may also call our Customer Engagement Center at 1-800-800-1504 or your travel agent.

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How do I reserve a destination wedding or honeymoon package?

Destination wedding and/or honeymoon packages to the Caribbean, Mexico, Las Vegas, Hawaii and Costa Rica are available to purchase online from Delta Vacations. For more information, see our Romance section, contact one of our Delta Vacations specialists at 1-866-238-5378 or contact your travel agent.

How do I reserve a luxury vacation package?

We offer luxury vacation packages, which can be booked online and feature First Class or Delta One™ airfare, upscale accommodations, private transfers, customized tours and more, to London, Las Vegas, Hawaii and select destinations in Mexico, the Caribbean, Arizona, California and Florida. For more information, or to purchase a luxury vacation package online, see our Luxury section, contact one of our vacation specialists at 1-866-238-5378 or contact your travel agent.

How do I reserve a ski vacation package?

Delta Vacations offers ski vacation packages, featuring airfare, accommodations, rental cars, lift tickets and more, to the U.S., Canada and Europe. To learn more, visit our informational ski page and when you are ready to book your ski vacation, visit or contact reservations at 1-800-754- 8599.

Can I purchase a flight only?

Delta Vacations is the official vacation provider for Delta Air Lines, which offers complete flight and hotel with optional car rental, flight and car rental or hotel and car/or transfers packages. To purchase a flight only, please visit or contact Delta Air Lines at 1-800-221-1212.

Are all taxes included in the price?

All hotel and flight taxes and fees required by the U.S. government as well as any applicable fuel surcharges ARE included in our advertised prices and the prices quoted via our website or vacation specialists. Additional baggage charges for checked luggage may apply, as well as any applicable hotel/resort fees collected in destination. Select destinations in Latin America and the Caribbean may collect a departure tax at the airport before you fly home. Departure tax amounts vary, but the specific amount you need to pay will be noted in your travel documents.

Can I use an Electronic Denied Compensation Credit for an upgrade or complimentary air with Delta Vacations?

Yes, you can. Simply call the Delta Vacations Customer Engagement Center at 1-800-800-1504 to redeem your Electronic Denied Compensation Credit. Please check your credit for full details.

What forms of payment do you accept?

We accept credit cards as form of online payment. You can use either American Express, Visa, MasterCard, Discover, Diners Club or Carte Blanche. Other accepted forms of payment are Delta Vacations gift cards or Delta Vacations-issued travel certificates.

Delta-issued Transportation Credit Vouchers (TCV), Electronic Credit Voucher (ECV/E-TCV), Miscellaneous Charge Order (MCO), Delta Transportation Vouchers (DTV), Electronic Denied Compensation Credit or eGifts and gift cards will be accepted as payment towards the air portion of a Delta Vacations package.

Why should I purchase the Travel Protection Plan or the Travel Protection Plan PLUS?

Our Travel Protection Plan protects you and your travel investment before and during your vacation. You can cancel your trip up to the moment of your scheduled departure for any reason and have your travel investment protected. Medical and emergency assistance, reimbursements for travel and baggage delay and more are also included during travel.


The plan's hurricane policy refunds the cost of your vacation, including the cost of the Travel Protection Plan, and protects you from most cancellation penalties if your destination is under a hurricane, watch or warning, as declared by the National Hurricane Center (NHC).

Travel Protection Plan PLUS includes ALL the benefits of the Travel Protection Plan, PLUS a lowest trip price guarantee and a more convenient method of payment on your refund.

How do I make a group reservation through Delta Vacations?

Our Traditional Group sales and service specialists are dedicated to ensuring your experience is seamless from start to finish and specializes in customized travel planning for groups of 20 or more. There are many advantages to arranging your group travel through our trained Group Reservations staff and it's possible to get your air, hotel and tour options planned in just one phone call. Contact our Group Reservations office directly at 1-800-800-1504 between 9:00 am-7:00 pm EST Monday-Friday, to plan your group vacation.

For smaller groups of 10 or more, our Flexible Getaways program makes it easy for people to get together for a vacation. This program is ideal for small groups who want to vacation together at the same resort, yet need flexibility with their travel dates, flights, or length of stay, or who may even be traveling from different cities. Contact our Specialty Sales office at 1-866-238-5378 between the hours of 8:00 am-8:00 pm EST Monday-Friday, to plan your next flexible getaway.

Do you offer gift cards?

Yes, we offer travel gift cards in a variety of dollar amounts and they can be purchased online. Gift card balances can also be checked online.

Reservation Changes and Travel Documents

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How do I modify a reservation?

The following fields can be modified:

  • Frequent flyer program and membership number
  • Passport information
  • Emergency contact information

To modify a reservation, go to My Reservations. Enter the lead traveler's last name and one of the following: booking number, email address or frequent flyer number. If you are having problems modifying your reservation or need to make changes to items other than those listed, call Delta Vacations at 1-800-800-1504 or contact your travel agent.

How do I cancel a reservation?

To cancel a reservation, go to My Reservations. Enter the lead traveler's last name and one of the following: booking number, email address or frequent flyer number. Click the Cancel button at the bottom of your itinerary. Cancellation fees may apply and are outlined in the cancellation fee section of your itinerary. If you are having problems, call Delta Vacations at 1-800-800-1504 or contact your travel agent.

Where and how do I get my confirmation and travel documents?

If you have made a reservation online, you will receive a confirmation email. The confirmation will contain:

  • The itinerary and a listing of all items you have purchased.
  • The booking number.
  • A toll-free number to call if you have any questions regarding your reservation.

eDocuments are available for all destinations. Certain options do require paper documents to be mailed or express mailed depending on your travel date.

For options that do not qualify for e-documents and a reservation was made 11 days or more before departure, travel documents will be mailed the next business day via first-class mail for non-negotiable items or express mailed for negotiable items. If you made the reservation within 11 days, documents will be sent via an overnight express mail service and the amount for express delivery will be included in your booking.

What if there is a problem while on vacation?

In your travel documents, you will be provided a toll-free number that will connect you to our Destination Help Center. This call center is staffed 24 hours a day, 365 days a year, to assist you with any problem that may arise.

What happens if there is a hurricane?

Delta Vacations covers you in the event that a hurricane threat affects your departure city or your vacation destination. See our hurricane travel policy for more information.

SkyMiles Program

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How do I use miles to upgrade to First Class or Delta One™?

You can use your miles to upgrade to First Class or Delta One™ when you purchase a qualifying air and hotel package from Delta Vacations. Find out how to upgrade to First Class.

How can I earn more miles?

It's easy to earn miles with Delta Vacations just by providing your SkyMiles number. Learn more about how to earn more miles.

Can I use my miles to pay for my vacation?

Yes. Through Delta Vacations Miles to Go program, as a SkyMiles® member, you can redeem up to 100,000 miles toward the cost of your vacation. During the booking process, once you reach the payment step, you will be asked if you want to redeem your miles and online tools are available to calculate the value of your miles that can be used toward your vacation. Learn more about Miles to Go.


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How do I subscribe to receive promotional emails?

If you'd like to receive Delta Vacations specials via Delta Air Lines email, sign up here. If you currently receive a weekly Delta Air Lines email, there is no need to sign up again. You can subscribe or unsubscribe at this site. We only send email specials to those who have requested them and do not sell email addresses to third parties.

How do I find out about vacation deals?

There are three ways to find out about deals offered by Delta Vacations. The first is to visit our Special Deals and Offers section featuring all our offers and promotions. The second way is to sign up to receive offers via Delta Air Lines email, which highlights the latest and greatest news from Delta Vacations. The third way to make sure you know about new deals is to subscribe to Delta Vacations RSS feeds.

I don't have a travel agent. How can I locate one?

We work with travel agencies throughout the country. Use our travel agent locator to find a travel professional near you.

Will you match a competitor's price?

Yes. If you find the same vacation for less, we’ll match it and give you $50 towards a future Delta Vacations getaway through our Vacation Price Pledge. Fill out the Vacation Price Pledge form within 24 hours of booking and provide documentation of the competitor's price. It's that easy. If it is outside of 24 hours and you purchased our Travel Protection Plan PLUS, you may also be covered.