Travel Protection Plan Travel Certificate Redemption Terms and Conditions

Redemption Instructions

  • Contact Delta Vacations at 1-800-800-1504 or online at deltavacations.com.
  • Enter/provide the 12-digit travel certificate number printed on the front of the travel certificate document during the payment step.
  • Provide additional form of payment, if necessary.
  • Delta Vacations will issue and send your travel documents via the delivery method requested during the booking process.

Redemption Terms and Conditions

  • Travel certificate is valid for the value indicated on the front of the travel certificate document when redeemed toward the purchase of any Delta Vacations air and hotel package; air, hotel, and car package; hotel-only; or hotel and car or ground transportation package purchase.
  • Travel certificate can be redeemed in its entirety or in increments up to the value or balance remaining on the certificate.
  • If the price of the booking is more than the value of the travel certificate, an additional form of payment for the remaining balance will be necessary to complete the transaction.
  • Travel documents for the redeemed travel certificate will be issued and sent via the delivery method identified during the booking process.
  • Purchases with this travel certificate will be deducted from the balance until the value reaches zero or until the expiration date is reached, whichever occurs first.
  • No refunds or credits will be issued for any unused portion of the travel certificate.
  • Travel certificate is not valid for use towards the purchase of Group bookings, ski bookings, gift cards, or another travel certificate.
  • The expiration date for this travel certificate is printed on the front of the travel certificate document; the travel certificate is valid for payments made prior to the expiration date.
  • Extensions to the expiration date will not be permitted and travel certificate is not rechargeable.
  • Lost, stolen or destroyed travel certificates will not be replaced.
  • Travel certificate is void if altered or sold, is nontransferable, nonrefundable, may not be redeemed for cash, has no resale value and is valid for use only by the person(s) indicated on the front of the travel certificate document.
  • Travel certificate is not retroactive and cannot be applied as alternative payment to reservations already paid in full.
  • If a booking using a travel certificate as payment is cancelled, any remaining value after applicable cancellation fees have been deducted will be refunded back to the original travel certificate and all terms of the original travel certificate, including original expiration date, will apply.
  • Travel certificate cannot be redeemed for an Delta Vacations reservation with the same origin and destination and the same departure and arrival dates as the original trip that the travel certificate was issued for.
  • Must be redeemed through Delta Vacations and is not valid for redemption through Delta Air Lines or its website, delta.com.
  • Delta Vacations must issue all airline tickets and travel documents.
  • Standard Terms and Conditions and cancellation policies apply which are outlined during the booking process; other restrictions apply. A $20 charge applies to new bookings made over the phone.
  • Delta Vacations is the final authority on the interpretation of these rules and reserves the right to change these Terms and Conditions without prior notice.
  • Travel Agents: Travel certificate can be redeemed via our agent website or Reservations.

For balance and expiration date inquiries, refer to the contact information on the front of the travel certificate document.