Ixtapa/Zihuatanejo


Room Information

telephone,ng: 3.5 (First Class)
Number of Rooms: 255

Room Category Descriptions:
  • DL - Deluxe
    Rooms are decorated in a modern style with dark mahogany furniture. Amenities include an alarm clock radio, television, telephone, coffee maker, and hair dryer in room. Partial ocean view includes vistas of both Ixtapa's bay and mountains. Located on the lower floors of the resort.
    Occupancy: 3 adults / 4 total
    Bedding: 1 king or 2 double beds
  • DOV - Deluxe Ocean View
    Rooms feature an acean view and are decorated in a modern style with dark mahogany furniture. Amenities include an alarm clock radio, television, telephone, coffee maker, and hair dryer in room.
    Occupancy: 3 adults / 4 total
    Bedding: 1 king or 2 double beds
  • SUP - Superior
    Rooms are decorated in a modern style with dark mahogany furniture. Amenities include an alarm clock radio, television, telephone, coffee maker, and hair dryer in room. Rooms are located on the top floors of the hotel with newer updates than the Deluxe rooms. Enjoy an ocean view.
    Occupancy: 3 adults / 4 total
    Bedding: 1 king or 2 double beds

Room Details:
  • Adjoining Rooms: Yes, 20 rooms, subject to availability
  • Air Conditioning: Yes
  • Bathroom Amenities: Shower only, hair dryer, and toiletries, cosmetic mirror
  • Balcony / Patio: Yes
  • Cribs: Yes, no charges apply
  • Internet Access: Yes, complimentary wireless access available in lobby. Additional fees apply in room. Additional fees may apply
  • Iron / Ironing Board: Yes, on request
  • Kitchen Facilities: Minibar, coffee maker.
  • Non-Smoking Rooms: Yes
  • Rollaway Beds: Yes, additional fees apply.
  • Safe Deposit Boxes: Yes, in room and at front desk
  • Smoke Alarm / Sprinklers: No
  • Telephone: Yes
  • Television / Radio: Yes, alarm clock radio

Hotel Details:
  • Babysitting Service: Yes, additional fees apply
  • Check-in / Check-out: 3:00pm / 1:00pm
  • Concierge: Yes
  • Courtesy room / Day Room: Yes, subject to availability
  • Housekeeping Service: Daily
  • Luggage Check / Storage: Yes
  • Luggage Porter / Bellhop: Yes
  • Number of Floors / Elevators: 10 floors / 3 elevators
  • Other Guest Services: Laundry service available, tour desk, purified water system, medical services
Child Ages:
  • EP Plan: Children 12 years of age and under stay free with adult using exisiting bedding
  • AI Plan: Children 5-12 years of age pay child rate. Children 4 years of age and under stay free

Accessibility

Details on hotel facilities for the physically challenged are available through our reservations sales staff. All ADA handicap room requests must be processed through our reservations center on a special request basis with the hotels to confirm availability of rooms prior to arrival. Please call for details.

Handicapped rooms: Yes, 1 room with wider doorways and handrails in bathroom
Preconfirmed handicapped rooms: Yes
TDD rooms: No
Wheelchair accessible: Yes
Wheelchairs available at hotel: Yes
Handrails in bathroom: Yes
Roll-in showers: No
Bars in shower/chair: No
Shower lift: No
Alert Plus - audio/visual alert system: No
Smoke detectors with flashing light: No
Lamps that flash on/off if phone rings: No
Shake alarms/pillows: No
Closed-captioned TV: No
Braille: No
Seeing eye dogs allowed: No

We strive to maintain the most up-to-date information about hotel properties. However, as hotels may change the information about their properties at any time without notice, we cannot be held responsible for any omissions or errors in this section.